Job Listing: Automotive Equipment Dispatcher

Duty Locations

 1 vacancy - San Angelo, TX

The mission of the United States Air Force is to deliver sovereign options for the defense of the United States of America and its global interests -- to fly and fight in Air, Space, and Cyberspace.    

To achieve that mission, the Air Force has a vision of Global Vigilance, Reach and Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

Major Duties

The primary purpose of this position is to provide emergency police, fire and medical services to the base populace by answering emergency 911 calls and initiating responses with appropriate personnel and equipment. Maintain an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response. This equipment includes police, fire fighting, hazardous materials, wild land fire fighting, technical rescue, and ambulance services.  The incumbent provides, emergency 911-call taking and dispatching services.  Perform Emergency Medical Dispatch (EMD) services to callers with medical emergencies.  Maintain maps, checklists and charts, including automated programs.  Operate telephones automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center.  Prepare and maintain reports and records relating to emergency responses. 
ADDITIONAL INFORMATION:  

This position is currently a GS position.  Upon conversion to the national security personnel system (NSPS) this position may be converted to a corresponding NSPS pay banded position at which time pay may be negotiated in accordance with NSPS regulations.
 
This announcement may be used to fill one or more vacancies.
 
MILITARY SPOUSE PREFERENCE:  Spouses of active duty military members may be eligible for consideration under DEU competitive examining.   To claim DEU military spouse preference you must submit your documentation showing eligibility at the time you apply.  Specific program requirements may be found by at the Air Force Employment Information page, cut and paste this link ino your web browser:  http://ask.afpc.randolph.af.mil/main_content.asp?prods1=1&prods2=14&prods3=181&prods4=886
 

How to Apply

To apply for this position, you must provide a complete Application Package, which includes both of the following:

1.      Your responses to the Qualifications Questionnaire, and

2.      Your résumé and any other documents specified in the Required Documents section of this job announcement.

 

Use Application Manager for convenience and quickest processing. Track your progress to a Complete Application Package using the My Application Packages checklist and status displays in Application Manager. Your Application Package status must be Complete by 11:59PM Eastern Time on Tuesday, April 08, 2008.

 

Option A:  Application Manager

To begin, choose one of these options:

·         If your résumé is going to come from the USAJOBS Resume Builder, begin the process by clicking the Apply Online button near the bottom of this page. Your résumé will be attached only to the Application Package you complete and submit immediately after you click the Apply Online button for this job announcement, not to any Application Packages you may already have created.

·         If your résumé is going to be one you prepared outside of USAJOBS Résumé Builder, click this link to begin the process:  Online Questionnaire.

 

If you are faxing any documents, always use the official cover sheet which you may print using this link, :  http://staffing.opm.gov/pdf/usascover.pdf . The fax number is 478-757-3144

 

To return to Application Manager at any time, use whichever link you used to begin as described above, or simply go to https://ApplicationManager.org. If you are experiencing difficulty accessing Application Manager you may send an email to ApplicationManagerHelpDesk@opm.gov or visit the following web-site http://eshelp.opm.gov/robo/projects/appman001/getting_more_help.htm.

 

 

Option B:  Paper Qualifications Questionnaire

If it is not possible for you to use Application Manager, you can write your answers on paper.  Follow these steps:

1.      Print a copy of this job announcement so you can read the questions offline.

2.      Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can obtain the form at this URL http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf or by calling USAJOBS by Phone at (703) 724-1850; after the introduction, press 1, and listen for instructions.

3.      You may submit the Form 1203-FX, resume, and any supporting documents by fax.

·         By Fax: If you are faxing a Form 1203-FX, do not use a separate cover sheet. Simply make sure the Form 1203-FX is on top of any other documents you are faxing. If you are faxing any documents without the Form 1203-FX on top, always use the official cover sheet which is here -- http://staffing.opm.gov/pdf/usascover.pdf -- and be sure to fill it out completely and clearly.  The fax number is 1-478-757-3144.  Feed all documents into your fax machine top first so that we receive them right-side up.

Instructions for completing the paper Qualifications Questionnaire: 

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Qualifications Questionnaire method, you will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.  You are encouraged to complete the Qualifications Questionnaire and submit your documentation using the online method since it is the most efficient way to process your application. The method that we highly recommend is outlined under "OPTION A."  

Social Security Number

Enter your Social Security Number in the space indicated.

Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name. Failure to provide your Social Security Number on your application materials will result in your application not being processed.

Vacancy Identification Number

The Vacancy Identification Number is: PA183492

1. Title of Job

Automotive Equipment Dispatcher

2. Biographic Data

3. E-Mail Address

Applicants will only be notified of their rating electronically. In order to receive your Notice of Rating, you must apply using Option A, Application Manager.  

 

4. Work Information

5. Employment Availability

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX leave this section blank.

10. Lowest Grade

If not already selected, please indicate your lowest acceptable pay plan, grade level, or pay band:

05
11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

These dates are required if you have claimed Veterans' Preference unless you have claimed derived Preference (i.e., widows, spouse, etc.)

Please use this format: (MM/DD/YYYY)

16. Availability Date

If other than immediate, please indicate the date that you are available to begin working: (MM/DD/YYYY)

17. Service Computation Date

If you are applying by the OPM Form 1203-FX leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX leave this section blank.

20. Occupational Specialties

The occupational specialty will be selected for you if there is only one, otherwise, select/enter at least one occupational specialty code for this position.
The specialty code for this position is:

001 Automotive Equipment Dispatcher
21. Geographic Availability

The geographic location code will be selected for you if there is only one, otherwise, select/enter at least one geographic location in which you are interested and will accept employment.
The location code for this position is:

0433 San Angelo, TX
22. Transition Assistance Plan

23. Job Related Experience

If you are applying by the OPM Form 1203-FX leave this section blank.

24. Personal Background Information

If you would like to claim Military Spouse Preference, please select the appropriate category for your sponsor and your relationship to them. 

001 Sponsor Category: Active duty002 Sponsor Category:DoD Civilian (Hired Outside the local area)003 Sponsor Catefory:DoD Civilian (Hired locally)004 Sponsor Category: Contractor Employed US Citizen005 Sponsor Category: None of the above006 Relationship: Spouse007 Relationship: Child008 Relationship: Self009 Relationship: None of the above

If you selected "None of the Above" for Relationship to Sponsor, please specify your relationship to the sponsor:

If you selected "None of the Above" for Sponsor Category, please specify the appropriate category of your sponsor:

25. Occupational/Assessment Questions:

This section will be used to determine if you meet the basic qualification requirement for this Automotive Equipment Dispatcher, GS-2151-05 position. FAILURE TO RESPOND TO THIS QUESTION WILL RESULT IN AN INELIGIBLE RATING.

1. From the descriptions below, select the letter corresponding to the statement that best represents your highest level of experience or education for this Automotive Equipment Dispatcher, GS-2151-05 position. Select only one letter.

A. I have at least one (1) year of specialized experience at the next lower grade (GS-04) or qualifying pay band or other pay systems. Specialized experience is experience that equipped the applicant with the particular knowledge, skills and ability to perform successfully the duties of the position. Examples include experience in determining type, location and availability of emergency apparatus, kind of apparatus, personnel and equipment needed for emergency incidents. Experience in maintaining a calm and stable demeanor while providing emergency instructions to callers in need of assistance and emergency personnel responding to the situation.
B. I have four (4) full years of education above high school level. Successful completion of a full 4-year course of study in any field for which high school graduation or the equivalent is the normal prerequisite. (You must provide copies of your transcripts, official or unofficial, prior to the closing date of this announcement.)
C. I have less than the experience described in "A" above and I have less than the full amount of education listed in "B" above, but I have a combination of education beyond high school and experience. Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to one (1) year of specialized experience. (You must provide copies of your transcripts, official or unofficial, prior to the closing date of this announcement.)
D. My education and/or experience are not described in any of the responses above.

This section will be used to determine if you meet the minimum qualifications for this Automotive Equipment Dispatcher, GS-2151-05 position. FAILURE TO RESPOND TO THIS QUESTION WILL RESULT IN AN INELIGIBLE RATING.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item. PLEASE ENSURE YOUR RESUME SUPPORTS YOUR ANSWERS.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

2. Determine nature of emergency and which response agency and/or service to render based on the 911 call received.

3. Dispatch the correct emergency force based upon the information received and the 911 center checklist.

4. Maintain constant liaison with the scene of the emergency to include, fire officials, fire stations, police, medical and any other unit control centers involved until official termination of the incident.

5. Use independent judgment to determine which calls need immediate attention.

6. Prioritize multiple emergency and non-emergency calls to determine appropriate response levels, based on the needs of the emergencies in progress.

7. Perform crisis intervention with distraught emergency callers during high-risk situations until emergency units arrive on scene.

8. Monitor various emergency radios, including police, medical and mutual aid frequencies and provide information to the senior fire official.

9. Transmit and/or relay requests for mutual aid through other Public Safety Answering Points and transmit these to/from the senior fire official.

10. Transfer callers to the proper agency and dispatch a variety of emergency responders, including police, fire, ambulance, rescue or hazardous materials unit.

11. Verify location and call back number for medical patient, and determine the severity of the emergency situation using Emergency Medical Dispatch (EMD) checklist.

12. Determine the significant facts relating to the victim such as chief complaint, consciousness and breathing.

13. Instruct caller on how to perform CPR, Heimlich maneuver, opening an airway, controlling breathing and/or emergency childbirth.

14. Maintain continuous contact with the call, when appropriate, during emergency situations and give instructions regarding what to do, what not to do, prior to the arrival of emergency personnel.

15. Maintain a current automated outage status file and ensure oncoming senior fire officials receive current outage reports.

16. Maintain an automated activity log of all significant daily events, vehicle movement, emergencies in progress, and/or notifications received through the 911 center.

17. Maintain proficiency in the use of computerized mapping programs used during search and rescue and hazardous materials operations.

18. Operate communication equipment for the hearing impaired (TDD), conveying messages or taking appropriate emergency action as required.

19. Maintain and operate computerized systems including the Dictaphone computerized recording system, the hazardous materials information system and the Fire House database management system.

20. Prepare Incident Reports, utilizing the correct response codes and categories to complete the response report for each emergency incident.

21. Provide statistical data regarding medical emergencies to the 911 Center Supervisor.

22. Enter critical patient information in the computer to determine the correct level of emergency response required.

23. Compile, collate and verify alarm statistics generated by or processed through the communications center and transmit data to specified agency.

Required Documents:

For this job announcement the following documents are required:  

Resume
Online Application (Questionnaire)
Transcripts, if qualifying on the basis of education 
Veterans Preference Documentation - DD-214 which includes record of service, type of separation, and character of service: or Statement of Service
SF-15, "Application for 10-Point Veterans' Preference," plus the proof required by that form if claiming 10-pt preference.

If you are faxing any documents, always use the official cover sheet which you may print using this link, http://staffing.opm.gov/pdf/usascover.pdf . The fax number is 478-757-3144.

 

Your resume, curriculum vitae, or any other written format you choose to describe your job-related qualifications can be submitted electronically through the Application Manager.  Electronic submission is the quickest and easiest option. Please ensure that all submitted documents contain your full name, address, phone number and at least your last four digits of your social security number.

If you are unable to submit the documents electronically, you may fax your documents. Please see the "How to Apply" section for more information on fax options. 

COMPLETE APPLICATIONS, INCLUDING ALL ADDITIONAL DOCUMENTATION, MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME ON THE CLOSING DATE OF THE ANNOUNCEMENT, Tuesday, April 08, 2008

Contact Information:
AFPC DEO

Phone: (800)616-3775

Fax: (478)757-3144

Email: recruitment.center@randolph.af.mil


Or write:
Goodfellow AFB TX
DO NOT WRITE OR MAIL APPLICATION
SEE INSTRUCTIONS UNDER HOW TO APPLY TAB
PLEASE FAX, TX 78150

Fax: (478)757-3144


What To Expect Next:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.