Job Listing: Dispatch Rep 1
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. ·Assist with scheduling questions and troubleshooting related to Comcast cable, internet, digital voice installations and service appointments. Monitors locations of field personnel and develops approximate time schedules. ·Operates CRT to retrieve subscriber account information and input data such as change of service and rescheduling of service data. ·Inputs via CRT, available time for service calls based on field personnel availability effected by various operational conditions. Maintains radio communications with field personnel. ·Answers phones during and after normal business hours. ·Compiles, maintains, and prepares various operational reports, logs and files. Punctual, consistent and regular attendance. Ability to work overtime as needed.
Punctual, regular, and consistent attendance.
Punctual, regular, and consistent attendance.
Punctual, regular, and consistent attendance.
Punctual, regular, and consistent attendance.
Required Skills
Ability to work overtime, as needed. Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer.
Date Posted: April 8, 2008
Job Details |
Job Location |
Candidate Application |
| Employer: Comcast | Address: | Contact: |
| Job Type: Full-time | City: Plymouth | |
| Experience: | State: Michigan | |
| Education: Any | Zip Code:48170 | Online: Website Link |
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