Job Listing: Management and Program Analyst

Duty Locations

 1 vacancy - SOUTH BURLINGTON, VT Management and Program Analyst

U.S. Immigration and Customs Enforcement (ICE), the largest investigative arm of the Department of Homeland Security (DHS), is responsible for eliminating vulnerabilities in the nation’s border, with economic, transportation and infrastructure security.  ICE does this by targeting illegal immigrants:  the people, money and materials that support terrorism and other criminal activities.

 

The Office of Detention and Removal Operations (DRO) is responsible for promoting public safety and national security by making certain through the enforcement of U.S. immigration laws that all removable aliens depart the United States.  DRO makes use of its resources and expertise to transport aliens, to manage them while in custody and waiting for their cases to be processed, and to remove unauthorized aliens from the United States when so ordered.

 

APPLICATIONS WILL BE ACCEPTED FROM: All U.S. Citizens

In addition to competitive referral lists, separate referral lists may be generated for candidates who are eligible under merit promotion procedures. You are eligible under merit promotion procedures if you meet one of the following criteria:

All Federal employees with career or career-conditional appointments in the competitive service; former Federal employees with reinstatement eligibility based on previous career or career-conditional appointments in the competitive service; displaced Federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Program (ICTAP); veterans who are preference eligibles or who have been separated under honorable conditions after 3 years or more of continuous service; individuals eligible for VRA appointments; and individuals with disabilities. YOU MUST SUBMIT YOUR SF 50 AND/OR DD 214 IN ORDER TO BE CONSIDERED UNDER MERIT PROMOTION PROCEDURES.

One or more positions may be filled using this vacancy announcement.

Major Duties

As a Management & Program Analyst, you will serve as an expert analyst or advisor to executive management on a major mission or administrative program requiring application of a wide range of qualitative system and management support principles, processes and systems including budget methodology and control.
You will be responsible for creating and managing Access databases to improve the efficiency and effectiveness of data provided to Fugitive Operation Teams across the United States. 
You will be responsible for directing, implementing, and overseeing a department-wide mission or administrative program.  You will plan and conduct special studies, provide expert advice to executive managers, and develop and evaluate policies in assigned program areas.  You will provide technical assistance and direct support to management staff in all matters relating to the application of planning systems and management programs to meet mission requirements.
 You will be responsible for developing, implementing, and monitoring sophisticated management information systems that focus on long and short range plans, policies, and programs in the direction of goals, objectives, and priorities established by statutes, executive orders, the Department, or executive management.  
 

How to Apply

To apply for this position, you must provide a complete Application Package, which includes both of the following parts: 

Your responses to the Assessment Questionnaire, and 
Your résumé and any other documents specified in the Required Documents section of this job announcement.

Use Application Manager for convenience and quickest processing. Track your progress to a Complete Application Package using the My Application Packages checklist and status displays in Application Manager. Your Application Package status must be Complete by 11:59 pm EST on Wednesday, April 09, 2008.

Option A:  Application Manager

To begin, choose one of these options:

If your résumé is going to come from the USAJOBS Resume Builder, you begin the process by clicking the Apply Online button near the bottom of this page. Your résumé will be attached only to the Application Package you complete and Submit immediately after you click the Apply Online button for this job announcement, not to any Application Packages you may already have created.
If your résumé is going to be one you prepared outside of USAJOBS Résumé Builder, click this link to begin the process:  Online Questionnaire

To return to Application Manager at any time, use whichever one of the links you used to begin as described above, or simply go to https://ApplicationManager.org.

Option B:   Paper Qualifications Questionnaire

If it is not possible for you to use Application Manager, you can write your answers on paper.   Follow these steps:

You can print a copy of this job announcement so that you can read the questions offline.
Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can obtain the form at this URL http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf or by calling USAJOBS by Phone at (703) 724-1850; after the introduction, press 1, and listen for instructions.
You may submit the Form 1203-FX, resume, and any supporting documents either by fax, by mail or in person.
By Fax: If you are faxing a Form 1203-FX, do not use a separate cover sheet. Simply make sure the Form 1203-FX is on top of any other documents you are faxing. If you are faxing any documents without the Form 1203-FX on top, always use the official cover sheet which is here -- http://staffing.opm.gov/pdf/usascover.pdf -- and be sure to fill it out completely and clearly.   The fax number is 1-478-757-3144.   Feed all documents into your fax machine top first so that we receive them right-side up.
By mail or in person:  

          U.S. Office of Personnel Management

          US Office of Personnel Management
600 Arch Street
Philadelphia, PA 19106
USA

          ATTN:  PH-RC-08-182374

 

Instructions for completing the paper Assessment Questionnaire:

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the on-line Applications Manager method, you will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.  You are encouraged to complete the Assessment Questionnaire and submit your documentation using the Application Manager method since it is the most efficient way to process your application . The method that we highly recommend is outlined under "OPTION A."   If you are unable to submit your responses online, please use the following step-by-step assessment questionnaire instructions as a guide to filling out the required questionnaire on the OPM Form 1203-FX:

Social Security Number

Enter your Social Security Number.  Providing your Social Security Number is voluntary, however, we can not process your application without it.

Vacancy Identification Number

Enter:  PH182374
1. Title of Job

Enter:  Management and Program Analyst
2. Biographic Data

All biographic information is required, except for your telephone number and the contact time.

3. E-Mail Address

Enter your email address in the space provided.  Most contact will be via email unless no email address is provided.
4. Work Information

If you are applying by the OPM Form 1203-FX leave this section blank.

5. Employment Availability

Enter your employment availability. This position is full-time.

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX leave this section blank.

10. Lowest Grade

Enter the lowest grade level you will accept.  The announcement is accepting applications at the following grade level(s) only:

1314
11. Miscellaneous Information

We would like to know how you found out about this position.  Please select the appropriate response from the selections below.

001 Job Fair002 Newspaper Advertisement003 Trade Journal/Magazine Advertisement004 Radio005 Television006 DOD Transition Office007 College/University008 Personal Referral009 USAJOBS®010 Other
12. Special Knowledge

If you are applying by the OPM Form 1203-FX leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

16. Availability Date

You may omit the availability date if you can begin work immediately. Otherwise, you must provide the date that you will be available for employment.
17. Service Computation Date

If you are applying by the OPM Form 1203-FX leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX leave this section blank.

19. Job Preference

If you are applying for consideration under Merit Promotion procedures, please select one of the following:

001 I am a current Federal employee serving under a career or career-conditional appointment in the competitive service or I am a former Federal employee with reinstatement eligibility to the competitive service.002 I am a preference veteran or I have been separated from the armed forces under honorable conditions after 3 years or more of continuous service AND I am not a current or former Federal employee.003 I am eligible for a non-competitive appointment based on eligibility under the Veterans Recruitment Authority.004 I am eligible for a non-competitive appointment based on a current disability.005 I am a Former Peace Corps Appointee or I am eligible for another type of non-competitive appointment.006 I do not meet any of the above.
20. Occupational Specialties

Select code 001 to be considered under Open Competitive procedures (U.S. Citizens).

In addition if you wish to be considered under Merit Promotion procedures, select code 002, Merit Promotion Candidates. Be sure to complete section 19 to indicate your eligibility under merit promotion procedures. (You may select both 001 and 002 for consideration under both procedures.)

001 Open Competitive - U.S. Citizens002 Merit Promotion Candidates
21. Geographic Availability

The geographic location code will be selected for you if there is only one, otherwise, select/enter at least one geographic location in which you are interested and will accept employment.  The location code(s) for this position is:

0838 SOUTH BURLINGTON, VT
22. Transition Assistance Plan

23. Job Related Experience

If you are applying by the OPM Form 1203-FX leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX leave this section blank.

25. Occupational/Assessment Questions:

1. Do you possess at least one year of specialized experience, equivalent to at least the GS-12 grade level in the Federal service, applying complex analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or productivity related to an agency-/department-wide mission or administrative program?

A. Yes. My duties typically required conducting related reviews of organizational effectiveness and efficiency where guidelines included policy statements, legislation, and regulations that required interpretation, adaptation and/or deviations from existing procedures and guides in developing new or improved approaches for analyzing, developing, and presenting authoritative information or analyses on complicated matters

Evidence of this experience must be present in your resume and verifiable in order to be qualifying. Your experience could have been gained in a Federal, State, or local government or private sector position.

B. No. I do not possess the experience as described above.

2. Do you possess at least one year of specialized experience, equivalent to at least the GS-13 grade level in the Federal service, applying and adapting complex analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or productivity related to an agency-/department-wide mission or administrative program?

A. Yes. My duties typically required conducting related reviews of organizational effectiveness and efficiency where guidelines included broad policy statements and were lacking in specificity or there were large gaps requiring considerable interpretation in terms of correct practices and procedures to follow. Work, therefore, required considerable adaptation and/or interpretation for application to issues and problems studied. My experience included performing comprehensive analysis assessing the execution of the program which required performing very broad and detailed research, compiling data, assimilating information and presenting information to higher level management. My findings were considered authoritative and led to further study in related areas of concern.

Evidence of this experience must be present in your resume and verifiable in order to be qualifying. Your experience could have been gained in a Federal, State, or local government or private sector position.

B. No. I do not possess the experience as described above.

3. Do you possess experience that demonstrates your ability to manage databases including creating queries and performing integrity assessments? Those qualified candidates that demonstrate this experience will be considered before those candidates that do not.

A. Yes. I have the experience stated above.

B. No. I do not have the experience stated above.

If you answered yes, please briefly describe your database management experience.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing this task, but have not yet performed in on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or I am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

4. Create custom queries based on consumer needs.

5. Perform database integrity assessments.

6. Utilize Microsoft Access to manage databases and create statistical reports.

7. Utilize Microsoft Excel to create and analyze statistical reports.

8. Prepare and present authoritative findings and recommendations to resolve complex management issues, problems and conflicts.

9. Serve as an authoritative source of consultation for other managers and program specialists.

10. Serve as an expert analyst in the assessment and improvement of program effectiveness or the improvement of complex management processes and systems.

11. Recommend actions necessary to maintain or improve the quality and quantity of operational services, including automation, reorganizing operating units, reassigning personnel, and proposing an increase of organizational resources.

12. Provide advice on how to collect relevant information from many varied sources.

13. Direct the planning and conducting of studies involving the evaluation and modification of processes and procedures.

14. Review, analyze and extract pertinent data from files and reports for the purpose of developing findings and conclusions.

15. Analyze, extract, summarize, and identify significant trends and issues concerning policies, procedures, and standards.

16. Research established administrative policies, precedents and/or regulations relating to operating programs and functions.

17. Research a variety of legislative regulations, policies and precedents to carry out assignments involving complex programs or management issues or problems.

18. Conduct complex analyses, evaluations, or investigations in support of organizational programs, systems, or processes.

19. Apply a wide range of qualitative or quantitative methods for the assessment and improvement of complex short and long-range goals of the organization.

20. Develop policies, issuances, and directives.

21. Present briefs or related presentation materials supporting evaluation recommendations.

22. Make oral presentations conveying substantive program, administrative or operating recommendations.

23. Collaborate with internal and external customers at management levels to analyze and resolve problems.

24. Make oral presentations to recommend changes to programs and procedures to management officials and major stakeholders within the organization.

25. Write reports to recommend changes to programs and procedures to management officials and major stakeholders within the organization.

26. Prepare work papers to document the performance of assigned work steps in the analysis and evaluation of project/program operation.

27. Write reports and position papers to convey study findings and results of analysis conducted.

28. Write comments, impact statements, and recommendations for executive and managerial consideration on new or proposed legislation, executive orders and other policy directives.

Required Documents:

For this job announcement the following documents are required: 

Resume
Assessment Questionnaire
Veterans Preference Documents, if applicable
SF-50, if applicable

Please see the instructions outlined above under How To Apply for specific instructions and options for completing and submitting your application material.  Please ensure that your resume contains your full name, address, phone number, and social security number.

Note: Please ensure that your resume contains the basic information outlined under the Applying for a Federal Job link: http://www.opm.gov/forms/pdfimage/of0510.pdf. 

Complete applications must be received by 11:59 pm EST Wednesday, April 09, 2008.


Contact Information:
Philadelphia Services Branch

Phone: (215)861-3074

Email: philadelphia@opm.gov


Or write:
Philadelphia Services Branch
US Office of Personnel Management
600 Arch Street
Philadelphia, PA 19106

USA


What To Expect Next:
Once the assessment questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of referral to the hiring official.  If further evaluation or interviews are required you will be contacted.