Job Listing: INVESTIGATOR (BILINGUAL SPANISH)

Duty Locations

 1 vacancy - SAN FRANCISCO, CA

Are you interested in joining a prestigious agency? An agency whose work touches the lives of the American public in profound ways? An agency that is rated as one of the best places by job seekers? The mission of the Equal Employment Opportunity Commission (EEOC) is to enforce Federal legislation prohibiting discrimination in employment. Come, join us!

 

This position is located in the Enforcement Unit, District Office Field Management Programs, Office of Program Operations, Office of the Chairman, Equal Employment Opportunity Commission (EEOC).  The incumbent of this position investigates simple cases and segment of more complex cases involving employment discrimination.  This is a trainee level position.  Through on-the-job exposure to the investigative activities of the Commission, as well as through formal classroom training, the incumbent develops knowledge and skills necessary to perform more responsible assignments, including the full range of investigative functions on simple and less complex cases.

PLEASE NOTE: This position may require frequent travel 1-5 nights per month away from the work place to interview witnesses and/or assist in investigations.

Please Note: You must be able to speak, write and translate fluently from Spanish to English and English to Spanish, taking into consideration and allowing for the various dialects and language differences within the Spanish population.

 

One or more positions may be filled using this vacancy announcement.

The Full Performance Level: 12

Major Duties

The incumbent receives inquiries and charges/complaints of employment discrimination under the Federal statutes enforced by the Commission.  Analyzes segments of routine, less complex cases assigned for investigation.  Obtains documentary and testimonial evidence through properly executed affidavits.  Under supervision of senior investigator, conducts on-site investigations during which the respondent facilities are inspected, witnesses are interviewed, and personnel and other records are examined and copied.  When appropriate, participates in the conduct of settlement discussions with the parties and/or representatives in an attempt to obtain an agreement that is mutually satisfactory and consistent with Agency policy and authority.  Observes and may participate in post-investigation analysis to determine appropriate remedies for injured parties.  As directed, conducts additional investigation to obtain supplemental evidence in cases being considered for litigation.  May participate in pre-trial and trial proceedings, as necessary.  Responds to correspondence and inquires pertaining to individual charges/complaints and counsels inquirers on their rights and procedures under appropriate Federal laws.

How to Apply

To apply for this position, you must provide a complete Application Package, which includes both of the following parts:

1. Your responses to the Assessment Questionnaire, and

2. Your résumé and any other documents specified in the Required Documents section of this job announcement.

Use Application Manager for convenience and quickest processing. Track your progress to a Complete Application Package using the My Application Packages checklist and status displays in Application Manager. Your Application Package status must be Complete by Thursday, April 10, 2008. 

Option A:   Application Manager

To begin, choose one of these options:

If your résumé is going to come from the USAJOBS Resume Builder, you begin the process by clicking the Apply Online button near the bottom of this page. Your résumé will be attached only to the Application Package you complete and Submit immediately after you click the Apply Online button for this job announcement, not to any Application Packages you may already have created.

If your résumé is going to be one you prepared outside of USAJOBS Résumé Builder, click this link to begin the process: Online Questionnaire.

To return to Application Manager at any time, use whichever one of the links   you used to begin as described above, or simply go to https://ApplicationManager.org. 

Option B:   Paper Qualifications Questionnaire

If it is not possible for you to use Application Manager, you can write your answers on paper.   Follow these steps:

1. You can print a copy of this job announcement so that you can read the questions offline.

2. Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can obtain the form at this URL http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf or by calling USAJOBS by Phone at (703) 724-1850; after the introduction, press 1, and listen for instructions.

3.You may submit the Form 1203-FX, resume, and any supporting documents by fax.

By Fax: If you are faxing a Form 1203-FX, do not use a separate cover sheet. Simply make sure the Form 1203-FX is on top of any other documents you are faxing. If you are faxing any documents without the Form 1203-FX on top, always use the official cover sheet which is here -- http://staffing.opm.gov/pdf/usascover.pdf -- and be sure to fill it out completely and clearly.   The fax number is 1-478-757-3144.   Feed all documents into your fax machine top first so that we receive them right-side up.

PLEASE NOTE:  IF YOUR APPLICATION MATERIALS ARE MAILED AND RECEIVED AFTER THE CLOSING DATE OF THIS ANNOUNCEMENT, THIS MATERIAL WILL NOT BE PROCESSED. PLEASE FOLLOW THE PROCESS OUTLINED ABOVE. If you have difficulty uploading or faxing your materials, please contact the Washington Services Branch staff at the number listed at the bottom of this announcement.

Electronic resumes must be submitted by midnight Eastern Time on the closing date.

Instructions for completing the paper Qualifications Questionnaire:

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Occupational Questionnaire method, you will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.  You are encouraged to complete the Occupational Questionnaire and submit your documentation using the Online method since it is the most efficient way to process your application. The method that we highly recommend is outlined under "OPTION A."   If you are unable to submit your responses Online, please use the following step-by-step qualifications questionnaire instructions as a guide to filling out the required questionnaire on the OPM Form 1203-FX:

Social Security Number

Enter your Social Security Number in the space indicated. Providing your Social Security Number is voluntary, however we can not process your application without it.

Vacancy Identification Number

The Vacancy Identification Number is: WA182316

1. Title of Job

INVESTIGATOR (BILINGUAL SPANISH)

2. Biographic Data

All biographic information is required, except for your telephone number and the contact time.

3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX leave this section blank.

5. Employment Availability

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX leave this section blank.

8. Other Information

9. Languages

If you are applying by the OPM Form 1203-FX leave this section blank.

10. Lowest Grade

Enter the lowest grade level (07-07) you will accept.

07
11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

These dates are required if you have claimed Veterans' Preference unless you have claimed derived Preference (i.e., widows, spouse, etc.)
Please use this format: (mm/dd/yyyy)

16. Availability Date

If you are applying by the OPM Form 1203-FX leave this section blank.

17. Service Computation Date

If you are applying by the OPM Form 1203-FX leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX leave this section blank.

20. Occupational Specialties

Select/enter at least one occupational specialty. The specialty code for this position is:

001 General Investigator
21. Geographic Availability

Select/enter at least one geographic location in which you are interested and will accept employment. The location code for this position is:

0047 SAN FRANCISCO, CA
22. Transition Assistance Plan

In this section indicate if you are a surplus or displaced Federal employee requesting special priority consideration under the Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Plan (ICTAP).

Note: To receive consideration for CTAP or ICTAP, you must submit the necessary supporting documentation. Refer to the vacancy announcement for additional information and instructions.

23. Job Related Experience

If you are applying by the OPM Form 1203-FX leave this section blank.

24. Personal Background Information

APPLICANT RACE AND NATIONAL ORIGIN

The United States District Court for the District of Columbia, in a decree approved in a lawsuit entitled Luevano v. Lachance, Civil Action no. 79-0271, has ordered that Federal Government agencies provide data on the race and national origin of applicants for certain Federal occupations. The position for which you are applying is in one of those occupations. The collection of this information is authorized for use by the Office of Personnel Management only for the purposes of complying with the requirements of the Luevano v. Lachance Decree. The data you supply will be used for statistical analysis pursuant to the requirements of the lawsuit, and will not be shared with employing agencies. You are requested to complete the following, however, submission of this information is voluntary. Your failure to do so will have no effect on the processing of your application for Federal employment.

The categories (items 1-6) below provide descriptions of race and national origins. Select the category with which you identify yourself. If you are of mixed race and/or national origin, select the category with which you most closely identify yourself. Please select only one by shading in the circle next to the number corresponding to the category.

PRIMARY GEOGRAPHIC ZONE

Select the Zone (items 7-15) which includes your first choice for location of employment. This designation is for statistical use only and will not affect your actual consideration for employment. Your geographic area of consideration will be determined by your entries in Section 21,GEOGRAPHIC AVAILABILITY. Please select only one or darken the appropriate circle next to the number corresponding to your selection.

01 American Indian or Alaskan Native - A person having origins in any of the original peoples of North America, and who maintains cultural identification through community recognition or tribal affiliation.02 Asian or Pacific Islander - A person having origins in any of the original peoples of the Far East, Southeast Asia, the Indian subcontinent, or the Pacific Islands. For example, this area includes China, India, Japan, Korea, the Philippine Islands, and Samoa.03 Black, not of Hispanic origin - A person having origins in any of the black racial groups of Africa. This does not include persons of Mexican, Puerto Rican, Cuban, Central or South American, or other Spanish cultures or origins.04 Hispanic - A person of Mexican, Puerto Rican, Cuban, Central or South American, or other Spanish cultures or origins. This does not include persons of Portuguese culture or origin.05 White, not of Hispanic origin - A person having origins in any of the original peoples of Europe, North America, or the Middle East. This does not include persons of Mexican, Puerto Rican, Cuban, Central or South American, or other Spanish cultures or origins.06 A person not included in another category.07 ATLANTA ZONE includes Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Virginia08 CHICAGO ZONE includes Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, West Virginia, and Wisconsin09 DALLAS ZONE includes Arizona, Arkansas, Colorado, Louisiana, Montana, New Mexico, Oklahoma, Texas, Utah, and Wyoming10 PHILADELPHIA ZONE includes Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont11 SAN FRANCISCO ZONE includes California, Idaho, Nevada, Oregon, and Washington12 ALASKA ZONE includes the State of Alaska13 CARIBBEAN ZONE includes Puerto Rico and the Virgin Islands14 HAWAII ZONE includes the State of Hawaii and Pacific overseas area15 WASHINGTON, DC ZONE - Washington, DC metro area (Charles, Montgomery, and Prince George Counties in MD, Arlington, Fairfax, Prince William, King George, Stafford, and Loudoun Counties and Falls Church, Alexandria, and Fairfax cities in VA) and Atlantic overseas area (African, European, Middle Eastern, Central and South American countries)
25. Occupational/Assessment Questions:

OCCUPATIONAL QUESTIONS - Mark only 1 response for each question.


EDUCATIONAL BACKGROUND AND WORK EXPERIENCE

This section asks you to describe your educational background, your work, and other experiences in specific factors which relate to job performance. ALL QUESTIONS MUST BE ANSWERED. Record your answers in Section 25.

1. From the descriptions below, select the letter that describes the education or experience you have that demonstrates your ability to perform basic, Investigator work. If your highest level of education is not described below, choose the letter that describes experience or lower level education that you do have.   You must answer question one.  Mark only 1 response.

A. I have completed a 4-year course of study leading to a bachelor's degree or I possess a bachelor's degree.

B. I have completed education beyond the bachelor's degree, e.g., graduate study, master's degree, LL.B., J.D., LL.M., Ph.D.

C. I have at least one year (52 weeks) of work experience that involved planning and conducting investigations of individuals or organizations to collect facts regarding their character, suitability, qualifications, or to substantiate claims, or for legal cases, military intelligence, or law enforcement purposes; or newspaper reporting where the major duty was fact-finding and reporting on substantive issues; or legal work such as interviewing suspects and witnesses; or criminal law practice.
D. My work primarily involved clerical task, typing correspondence, making travel arrangements, and maintaining files.
E. I have three years of experience, one (1) year of which involved experience that demonstrated the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing.
F. I have at least 3 years of post-high school education as described in "A" above and at least 3 months of experience as described in "C".

G. I have less than 4 years of post-high school education or a bachelor's degree and less than the experience described in "E," but I have a combination of education and the type of experience described in "E" totaling 100%.
H. My education and/or experience are not reflected in any of the above statements.

2. From the descriptions below, select the letter that describes the education or experience you have that demonstrates your ability to perform GS-7, Investigator work.  If your highest level of education is not described below, choose the letter that describes experience or lower level education that you do have.  Mark only 1 response.

A. I have a bachelor's degree and superior academic achievement. (Refer to the vacancy announcement for information on the Superior Academic Achievement provision.)
B. I have one full year of graduate level study, or possess a master's or higher degree, e.g., LL.B., J.D., LL.M., Ph.D., in a field that provided the knowledge, skills, and abilities necessary to do the work. (Refer to the vacancy announcement for instructions on how to determine 1 academic year of graduate level study.)
C. I have one year (52 weeks) of specialized experience equivalent to at least the GS-5 grade level in the Federal service assisting in conducting investigations of inquiries and charges and/or complaints of employment discrimination, gathering facts and evidentiary data, and responding to and resolving complaints of the allegations.
D. I have at least one year of experience that involved typing correspondence, making travel arrangements and maintaining files.
E. I have less than the full amount of graduate education described in "B" and less than the amount of experience described in "C," but I have a combination of the type of graduate education described in "B" and the kind of experience described in "C" totaling 100%. (Refer to the vacancy announcement for instructions on how to combine education and experience.)
F. My education and/or experience are not reflected in any of the above statements

3. Do you speak, write, and translate fluently from English to Spanish and from Spanish to English?

A. Yes.
B. No.

4. Please fill in "A" for this question.

A. A is the correct response.

5. Please fill in "A" for this question.

A. A is the correct response.

The following questions ask you to describe your educational background, your work, and other experiences in specific areas which relate to successful job performance.

You are to choose one answer to each question from among the alternatives presented. Then, record your answers in Section 25 on OPM Form 1203-FX beginning at Item 6. Do not mark more than one answer for each question. Multiple answers will not be counted. Do not omit answers unless instructed to do so. Other omissions may decrease your score.

1. During high school (grades 9 - 12), I made the semester honor roll:

A. never
B. once or twice
C. three or four times
D. five or six times
E. seven or eight times

2. The high school grade I most often received was:

A. A
B. B
C. C
D. D or lower
E. I do not remember

IF YOU DID NOT ATTEND COLLEGE, PLEASE SKIP TO ITEM 4.

3. The college grade I most often received was:

A. A
B. B
C. C
D. D or lower
E. I do not remember

4. In the past three years the number of different paying jobs I have held for more than two weeks is:

A. 7 or more
B. 5 - 6
C. 3 - 4
D. 1 - 2
E. none

5. I have been employed in work similar to that of the job covered by this examination:

A. never employed in a similar job
B. less than 1 year
C. 1 - 2 years
D. 3 - 4 years
E. over 5 years

6. In the past three years, my primary work experience has been in:

A. professional or administrative occupations
B. clerical or sales occupations
C. service occupations
D. trades or labor occupations
E. not employed in the past three years

7. On my present or most recent job, my supervisor rated me as:

A. outstanding
B. above average
C. average
D. below average
E. not employed or received no rating

8. In the past three years the number of jobs I have been fired from is:

A. 5 or more
B. 3 to 4
C. 2
D. 1
E. none

9. The number of civic or social organizations (which have regular meetings and a defined membership) that I belong to is:

A. none
B. 1
C. 2 or 3
D. 4 to 6
E. 7 or more

10. In organizations to which I belong, my participation is best described as:

A. do not belong to any organizations
B. not very active
C. a regular member but not an office holder
D. have held at least one important office
E. have held several important offices

11. My previous supervisors (or teachers if not previously employed) would most likely describe my basic math skills as:

A. superior
B. above average
C. average
D. below average
E. do not know

ACCOMPLISHMENTS

The questions in this part relate to fundamental competencies, such as problem solving, that are required for the job for which you are applying.

Please answer each question "A" for YES or "B" for NO.

Keep in mind the following:

1)      Some questions refer to “work” experience.  Unless otherwise stated, this includes experience you have gained through:

 

·      School,

·      Volunteer work,

·      Military service,

·      Paid employment,

·      Hobbies, or

·      Professional, charitable, religious, community, social, or other organizations.

 

2) Some questions include examples to help show the broad range of accomplishments and experience applicants might have. Read the entire question using the examples as a guide, but do not base your answers solely on the examples.

3) Some questions ask you if you received a grade of B or above in your schoolwork. On an A, B, C, D, F scale, a grade of B or above is considered an above average grade. If you were graded on a different scale, use the equivalent of a B or above on the type of scale on which you were graded.

Answer all questions to the best of your ability. Your responses are subject to verification through background checks, job interviews, and any other information obtained during the application process. Untruthful responses or any attempt to conceal information can result in your removal from a Federal job and in you being barred from seeking Federal employment in the future. Remember answer "A" for YES and "B" for NO.

A- Yes
B- No

12. Have you successfully done work that regularly involved composing letters or writing reports containing several short paragraphs, such as investigation reports, accident reports, performance evaluations, etc.?

13. Have you successfully reviewed and evaluated forms, applications, documents, or other information, not including contract proposals or bids, to make determinations (for example, to determine approval or denial of loans, eligibility for claims, etc.)?

14. Have you successfully done work that regularly involved discussing sensitive information with others, or interviewing or surveying people, either in person or by telephone, to gather information they were reluctant to give?

15. Have you written procedures or instructions that others have followed successfully (for example, instruction manuals, survey instructions, training materials, etc.)?

16. Have you successfully done work that regularly involved verifying the accuracy of information or the relevance of information to a problem or a situation (for example, investigative work)?

17. Have you designed an innovative system or procedure that was implemented by your organization and adopted as a model by other organizations?

18. Have you devised a strategy to overcome a major setback that successfully enabled you to complete a project on time or within budget?

19. Have you received formal recognition for your ability to work well with others (for example, received a letter of recommendation or appreciation, an excellent performance appraisal rating, etc.)?

20. Have you done work where regularly you were responsible for dealing with disruptions that impacted a group of people (for example, rowdy behavior at a public pool, weather changes at a camp, altercations in a prison, etc.)?

21. Have you received favorable feedback about your interpersonal skills when serving as a leader, instructor, or supervisor for academic, religious, community, sports, leisure, or work activities?

22. Have you successfully done work that regularly involved making decisions about disclosure of sensitive or confidential information?

23. Have you learned a hobby or leisure activity well enough that you have been asked to do it for others on a voluntary basis?

24. Have you successfully done work that regularly involved interacting with people, other than your co-workers, from a foreign country or from different ethnic or cultural backgrounds?

25. Have you suggested creative alternatives to offer to customers or clients that set your organization's products or services apart from those offered by other organizations (for example, suggested a creative financing plan, alternative business hours, etc.)?

26. Have you successfully done work that involved making personnel decisions (for example, who to hire, promote, or discipline) or deciding how to allocate equipment, materials, staff, etc.?

27. Have you successfully planned or monitored a large-scale project or program that involved several steps that were carried out over an extended period of time?

28. Have you successfully planned an event such as a conference, fund-raiser, etc.?

29. Have you successfully completed a highly structured, formal training program, not including an apprenticeship for a trade or craft, that required you to learn a complex body of information (for example, training for jobs in insurance, law enforcement, real estate, etc.)?

30. Have you received formal recognition for solving a work-related problem (for example, received an award, a letter of commendation, etc.)?

31. Have you suggested or designed an innovative procedure for tracking information or expenses that improved the accuracy, efficiency, or accessibility of the information?

32. Have you successfully dealt with a disruption to regular operations in a way that allowed for completion of the work or continuation of a noncritical service?

33. Do you regularly monitor your progress toward achieving your career goals (for example, by initiating discussions about your career goals with your supervisor, employee counselor, mentor, etc.)?

34. Have you done work that involved writing brochures, press releases, or speeches?

35. Have you suggested or developed an innovative strategy that increased participation in a group or program?

36. Have you successfully done work that only occasionally required you to present information at briefings, meetings, conferences, or hearings?

37. Have you willingly rearranged many of your priorities and much of your schedule to accommodate a major, planned change that had a long-term impact on you (for example, worked overtime for several months to implement a new system on schedule, had extensive renovations done on your house that required you to live elsewhere, etc.)?

38. Have you often been asked to proofread or edit the writing of others for content, punctuation, spelling, and grammar?

39. Have you successfully worked in a newly created organization that was still in the process of establishing its policies and procedures?

40. Have you successfully learned a hobby or leisure activity requiring extensive study or use of complex directions (for example, constructing stereo or computer systems, making stained glass objects, etc.)?

41. Have you successfully completed a large-scale project (lasting several months or longer) on or ahead of schedule with minimal supervision?

42. Have you identified and solved a problem with a procedure, product, or service that benefited the organization (for example, saved the organization time or money, increased sales, reduced errors, etc.)?

43. Have you suggested or designed a program that improved the quality of a product or service (for example, an employee suggestion program, customer satisfaction tracking program, etc.)?

44. Have you successfully done work of a nonemergency nature that required you to be flexible about being on call, frequently changing work hours or locations, etc. (for example, worked as a substitute teacher, worked as a "temp" for a temporary agency, etc.)?

45. Have you worked on several major assignments or projects at the same time with minimal supervision and completed the work on time or ahead of schedule?

46. Have you successfully done work that regularly involved answering questions, gathering nonsensitive information, or providing assistance to others, either in person or by telephone?

47. Have you successfully done work that regularly involved listening carefully to others to understand a need, problem, or situation (for example, investigative work, counseling, etc.)?

48. Have you learned a hobby or leisure activity well enough that others have paid you to do it?

49. Have you successfully completed a complex research project that included collecting and analyzing information, and reporting conclusions or recommendations?

50. Have you willingly changed routine tasks to accommodate new systems, policies, or procedures (for example, changed to a new filing system, computer system, financial record-keeping system, etc.)?

51. Have you developed a formal mechanism to learn more about a problem (for example, developed a survey, conducted interviews or focus groups, etc.)?

52. Have you successfully written reports that presented facts, findings, logical conclusions, and persuasive arguments (for example, wrote a thesis, briefing papers, policy papers, complex research papers, etc.)?

53. Have you successfully remained courteous and tactful while enforcing laws or policies or helping customers, clients, or members of the public who were hostile or upset, not including handling customer complaints (for example, worked in a crisis center, worked as a police officer, parole officer, park ranger, etc.)?

54. Have you successfully designed or developed innovative ways of gathering information that had not been used before in your organization (for example, developed a new form for recording patient history, used focus groups to get customer feedback, etc.)?

55. Have you received favorable feedback about your ability to provide oral instructions or on-the-job training to others, or about your ability to instruct or coach others in athletic, leisure, or community activities?

56. Have you participated in training classes, workshops, or seminars outside of school that improved your performance at work?

57. Have you successfully done work that required you to keep enough cash on hand or maintain an adequate stock of supplies, equipment, or merchandise?

58. Have you successfully completed a long-term project outside of work where you were solely responsible for doing the work (for example, completed a thesis, wrote a book that was published, prepared a horse for competition that won a ribbon, restored an antique car, etc.)?

59. Have you served on a decision-making board or committee (for example, student governing board, planning board, homeowners' association board, etc.)?

60. Have you successfully planned activities for nonwork groups (for example, athletic teams, professional associations, religious groups, etc.)?

61. Have you successfully done work of an emergency nature that required you to be flexible about being on call, working for indefinite periods of time, etc. (for example, worked as a criminal investigator, emergency medical technician, firefighter, etc.)?

62. Have you successfully done work that regularly involved informally providing oral explanations of technical information or other complex information, such as regulations, policies, or procedures?

63. Have you participated in training classes, workshops, or seminars outside of school that helped you improve your self-management skills (for example, time management, goal setting, career development, etc.)?

64. Have you successfully done work that regularly involved interacting or coordinating with people outside of your immediate work group (for example, people from other offices, departments, organizations, etc.)?

65. Have you successfully done work that constantly required you to work under difficult time constraints?

66. Have you successfully done work that regularly involved deciding how best to use the strengths of team members (for example, deciding who to assign to various projects, which player to put in each position, etc.)?

67. Have you successfully done work that involved writing technical or legal reports, or translating technical or other complex material into language that was more easily understood?

68. In high school, did you have an overall grade point average of 3.0 or higher on a 4.0 scale, belong to an honor society, or graduate with honors?

69. Have you received formal recognition for your written work (for example, received an award, letter of commendation, excellent performance appraisal rating, etc.)?

70. Have you successfully done work that regularly required you to make quick decisions where the consequences were critical (for example, worked as a 911 operator, on an ambulance squad, etc.)?

71. Have you successfully done work that regularly required you to determine resource requirements or monitor the use of resources (for example, staff, space, equipment, supplies, materials, etc.)?

72. Have you designed or developed something, on your own initiative, to help you or other employees better complete assignments (for example, designed a training manual)?

73. Have you proposed a creative idea, system, or procedure that benefited a group or organization?

74. Do you have a professional license or certificate issued by a state or other official or professional licensing board indicating your mastery of a specialized body of knowledge (for example, cosmetology, real estate, certified public accounting, etc.)?

75. Have you successfully done work that frequently required you to present nontechnical information at briefings, meetings, conferences, or hearings?

76. Have you readily rearranged virtually all of your priorities and much of your schedule to accommodate a sudden major change, problem, or setback that had a relatively long-term impact on you (for example, assumed the duties of another staff member who quit unexpectedly, took in an elderly parent who suddenly became ill, etc.)?

77. Since high school, have you received a grade of B or above in oral communication classes (for example, speech, public speaking, theater, etc.) or participated in activities that improved your oral communication skills (for example, training classes, workshops, seminars, debate team, speech club, etc.)?

78. Have you been given additional responsibilities because of your ability to organize and complete your regular work more quickly than expected?

79. Have you successfully done work that regularly involved determining appropriate products or services for customers or clients?

80. Have you received formal recognition based on your creativity (for example, received an award, a letter of recognition, etc.)?

81. Have you received favorable feedback for oral presentations you have given to management or other officials, or to the public (for example, for speaking at religious services, performing in theatrical productions, etc.)?

82. Have you broken a sales record or a similar record, regularly exceeded quotas or similar productivity standards, or received formal recognition for doing work that surpassed what was expected (for example, received a certificate of appreciation, bonus, etc.)?

NOTE: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your not being considered for employment. 

Required Documents:

For this job announcement, the following documents are required (if applicable):

Current Resume
Transcripts
Veterans Preference documentation
SF-50
Miscellaneous

To submit the documents requested follow the instructions below: Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications Your document(s) can be submitted electronically using the document upload process, or by fax.   Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.

Note: Please ensure that your resume contains the basic information outlined under the Applying for a Federal Job link: http://www.opm.gov/forms/pdfimage/of0510.pdf

Contact Information:
WASHINGTON SERVICES BRANCH

Phone: (202)606-2575

Email: washington@opm.gov


Or write:
Washington Services Branch
Please do not send mail to this address
Please call with questions for applying
Washington, DC 20415


What To Expect Next:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your completed application is made you will be notified of your rating and or referral to the hiring official.  If further evaluation or  interviews are required you will be contacted.