Job Listing: Communications Analyst

Duty Locations

 few vacancies - Washington DC Metro Area, DC The U.S. Government Accountability Office (GAO) supports the
Congress in meeting its constitutional responsibilities to include
the accountability of the Federal government for the benefit of the
American people. The GAO, commonly referred to as the investigative
arm of Congress, or the congressional watchdog, is independent and
nonpartisan. The GAO assists Congress to make informed decisions by
providing information on policy and program issues, as well as, by
providing recommendations to make government more effective and
responsive.

BARGAINING UNIT STATUS: This position is included in the bargaining
unit.
GAO Communications Analysts review draft reports, assist teams,
coach individuals in writing reports, edit and rewrite written
products authored by others, and respond to reviewer comments. To
perform these duties well, they must possess the ability to think
critically, work effectively and diplomatically in teams, be able to
make technical information understandable to audiences unfamiliar
with the topic, and have knowledge of grammar and usage, diction,
and the structure and tone of written products.

Major Duties

- Serves as a Communication Analyst for the production of reports,
correspondence, testimonies, and other products to ensure timely
issuance; advises teams on the production process; and ensures
products meet GAO's publishing standards.

- Works with teams and staff offices and strives to reconcile
differing perspectives with managers; assists audit teams and staff
offices with the production of GAO reports, including reviewing and
offering recommendations for draft rewrites, and editing.

- Edits products, to include (1) correcting for errors and
inconsistencies in capitalization, grammar, hyphenation, numbering,
punctuation, spelling, subject-verb agreement, and tense, as well as
ensuring abbreviations, appendixes, figures, footnotes, format,
tables, and titles meet GAO standards; (2) revising text to clarify,
streamline, remove jargon, and improve readability; and (3) making
changes to improve balance and tone.

- Performs edits as needed, to include (1) suggesting
reorganizations and revisions to improve coherence and flow; (2)
identifying opportunities to strengthen and to ensure consistency
between report themes and messages; (3)addressing gaps in logic or
evidence; and (4)responding to comments from agencies and
stakeholders.

- Communicates, both orally and in writing, with engagement staff on
multiple engagements/projects and effectively prioritizes time to
meet agreed upon deadlines;

- Provides recommendations to staff on issues related to both
written and oral communication, such as grammar, syntax usage,
reference style, and other communication skills;

- Assists with writing and/or editing the content of web sites;

- Reviews draft reports, assists teams in writing reports, edits and
rewrites written products authored by others, and responds to
reviewer comments.

How to Apply

You must complete and submit the online questionnaire and resume, in
order to apply for this vacancy announcement. All required
application materials must be received before 11:59 p.m. Eastern
Standard Time (EST) on the closing date. Paper questionnaires and
resumes will not be accepted. If you experience technical
difficulties with the online application process, you must notify
the agency point of contact identified below before 5:00 p.m. EST on
the closing date of this announcement in order to request assistance.
STEP ONE:
1. You must create a user account and at least one Federal resume at
the USAJOBS website (www.usajobs.gov).
2. The information you provide in your Federal resume will become
part of your application and will be transferred to our system when
you apply online.
3. Begin the application process by clicking on the "Apply Online"
button at the bottom of the announcement.
4. Log into your "My USAJOBS" account or create an account if you do
not have one established.
5. Select the resume you would like to submit and click on "Apply
for this position now"! You will be transferred to the GAO Careers
website, where you will complete the application process.
STEP TWO:
1. Once you have been transferred, follow the on-screen prompts to
complete your application.
2. You will be asked to complete or update your information on file.
If you are a previous user, you have the option to update your
information on file or go directly to the assessment.
3. After completing or updating your information, follow the prompts
to move through the website.
STEP THREE:
1. Upon completing your online resume and personal information, you
will need to respond to questions specific to this vacancy.
2. You must respond to all questions in order to complete the
application process and to receive a valid rating.
3. Once you have answered all job-related questions click
on "Finished".
STEP FOUR:
You must fax all required supplemental documentation specified in
the "Required Documents" section of this vacancy announcement. These
required documents must be received by 11:59 EST on the closing date
of the vacancy announcement. The fax cover sheets with instructions
are displayed in GAO Careers after you finish answering all vacancy
related questions. You must use a separate fax cover sheet for each
type of supporting document. Please follow the instructions below
carefully to ensure your supporting documents are properly faxed and
received.
FAX INSTRUCTIONS:
1. After answering all vacancy related questions in your
application, you will be taken to a page containing a list of fax
cover sheets for all requested supplemental documents.
2. Choose the document coversheet(s) you would like to print by
selecting the appropriate check boxes in the "Selected Documents"
column.
3. Click the "Print Cover Sheet" button. A new window will appear
containing the fax cover sheet you selected. Print the cover sheet.
NOTE: You must be connected to a printer in order to print the
cover sheets.
4. Before faxing your document(s), verify that it is legible and
that all information is complete and signed, if necessary.
5. Place the corresponding cover sheet on top of the document and
fax the cover sheet and document to the fax number specified on the
cover sheet.
NOTE: If you are faxing more than one document, EACH DOCUMENT
MUST BE FAXED SEPARATELY under its corresponding coversheet. DO NOT
FAX ALL DOCUMENTS UNDER ONE COVER SHEET.
6. Be sure to save these cover sheets in the event that you need to
re-fax your supporting documents for this vacancy announcement at a
later time. Fax cover sheets are vacancy specific and each fax
transmission includes a unique identification number, which ensures
that your document is processed correctly.
7. You should receive an e-mail that the fax has been successfully
received by the Human Capital Office. This EMAIL CONFIRMATION is
your official receipt of submission. The fax confirmation generated
by the fax machine is NOT your official receipt of submission. Your
application will be considered incomplete and YOU WILL BE FOUND
INELIGIBLE if you fail to submit the required documentation as
specified under the required documents section by 11:59 p.m. EST on
the closing date of the vacancy announcement.
STEP FIVE:
1. The final step of the application process is to review and submit
your complete online application package.
2. Review the personal information, questions, and resume for
accuracy and completeness.
3. Click on "Finished" to submit your application. If you do not
click on this final "Finished" button, your application will not be
submitted and you will not receive consideration.


Required Documents:
Your electronic submission of:
- your resume and questionnaire
Your faxed submission of:
- your most recent SF-50, Notification of Personnel Action (current
or former Federal employees)
- your most recent Performance Appraisal (current Federal employees)
- your college/university transcripts (official or unofficial)
- if applicable, proof of veterans' preference eligibility (i.e., DD-
214, member 4 copy, which indicates character of service). To claim
10-point preference, you must also submit an SF-15 and a letter from
the Department of Veterans Affairs, certifying your disability
If you have already registered with GAO and submitted your
application, but failed to generate the fax cover sheets, follow
these steps:
1. Log back into USAJOBS and go to track your online job
applications.
2. Locate the application you submitted to GAO and select "more
information" under the application status column.
3. Select "View/Generate Fax Cover Sheet". For each requested
document, print a fax cover sheet by selecting the checkbox in
the "Select Cover Sheet" column and click on the "Print Cover Sheet"
button.
4. Load the fax cover sheet and supporting documentation in the fax
machine and complete the fax transmission.
NOTE: This constitutes ONE fax transmission. You will have to repeat
this process for each supporting document you wish to submit.


Contact Information:
Mark Pinkney

Phone: 202-512-5607

Fax: 000-000-0000

TDD: 800-877-8339

Email: pinkneym@gao.gov


Or write:
U.S. Government Accountability Office
441 G Street NW
Rm. 1169A
Washington, DC 20548

Fax: 000-000-0000


What To Expect Next:
After the closing date, we will conduct an evaluation of your
qualification and determine your rating and/or ranking. If
interviews are required, you will be contacted. We anticipate
notifying applicants of the outcome within 90 days of the closing
date of this announcement.