Job Listing: Information Technology Specialist (APPSW)

Duty Locations

 1 vacancy - Washington DC Metro Area, DC

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This position is for a Project Manager working under the guidance of
the IIP Division Chief located in the Applications Development and
Database Services Office, Office of Information Technology,
International Information Programs/ Bureau of Educational and
Cultural Affairs (IIP-ECA/IT/AP). IIP-ECA/IT/AP is responsible for
(1) managing the development and implementation of customized
software developed to support each Bureau's mission for Public
Diplomacy; (2) maintaining the project schedule, developing project
status reports, presentations, and summary briefings, etc.; (3)
advising IIP-ECA/IT, Bureau and Department managers on technical,
operational and administrative matters related to IIP-ECA/IT's
software and its development, enhancement, security, and maintenance,
(4) keeping management informed of project status and issues that
arise in a timely manner; providing weekly updates on project status;
identifying risks, issues and problems; and working with the Division
Chief to resolve them; (5) following IIP-ECA/IT/AP Software
Development processes and Department of State rules and regulations
for software development cited in the Foreign Affairs Manual (FAM)
Section 5 FAM 610 Developing and Managing IT Systems and 5 FAM 620
Managing State Projects; and (6) following Federal guidelines,
practices, and principles for managing IT investments. AP's software
development activities follow the software development life cycle for
application development.


This position is also being announced through Merit Promotion
procedures under Announcement #IIP-2008-0044. Candidates who wish
to be considered under both Public (US Citizens) and Merit Promotion
procedures must apply to both announcements.

Major Duties

Leads teams and collaborates with colleagues during the full
lifecycle of systems development, including development of clear
requirements, technical design, peer reviews, security checks,
documentation preparation, testing, and ongoing support. Identifies
desirable enhancements, or deficiencies, associated with assigned
projects. Assesses and ensures the quality of the software delivery
as it relates to system design requirements, the customer's
satisfaction with the results, the timeliness of the project's
completion, the resources expended, and compliance with IIP-ECA/IT
program goals, technical standards, and operating procedures.

Consults with PD managers and staff during the development of new
software projects to ensure that the specific project features
planned for operations will meet user requirements. Collaborates
with program sponsors in planning and formulating the specifics of
the group's software and database projects, including priorities,
requirements, and timelines. Resolves technical, policy, and
programmatic issues and reviews final work products against the
project's objectives. Prepares instructional materials on
specialized technical issues, new software, user guidance, and
training materials.

Advises AP and Bureau officials on technical, operational, customer
relationship, and administrative matters. Provides input into reviews
of existing and/or proposed IIP-ECA/IT or Departmental IT policies,
procedures, etc. related to IT programs, operations, or on new
technical developments in IT. Assesses and advises regarding
the impact that new technology, policies or procedures may have on
the economy and efficiency of IT programs and operations.

Represents AP or IIP-ECA/IT in conferences with Department officials
or professional organizations on matters related to IT programs or
AP projects. Maintains contacts with members of professional
organizations to keep abreast of developments, trends and new
techniques in software development and related technologies.

How to Apply

Applicants under this announcement are
required to complete and submit an on-line
application through the Office of Personnel
Management's (OPM) application system, USAJOBS.
Information you provide in USAJOBS is general
information completed by all applicants. The
information you provide and your Federal resume
will become part of your application and will
automatically be transferred to the Department
of State's Gateway to State application system
when you apply on-line. Information you provide
is general information that must be completed by
all applicants.

The submission of anything other than the
below on-line application will result in you not
being considered for this job.

There are several parts of the application
process that will affect your overall
evaluation:

Your on-line resume (See Step 1 below).
Your responses to the user information
questions.
Your responses to the job specific self-
assessment questions.
Your supporting documentation (See fax
instructions in Step 3 below).

You have until MIDNIGHT Eastern Time on
the closing date of this announcement to
complete the following three-step application
process:

STEP 1: To apply applicants must
first register on USAJOBS at www.usajobs.gov and
create at least one federal resume. Your on-
line resume must be typed or you may cut and
paste an existing resume into the space
provided. Failure to submit an on-line resume
will result in an incomplete application and you
will not be considered for this job. Once you
have completed the registration process, print
out this vacancy announcement and then select
the "Apply On-line" button and follow the
instructions provided.

STEP 2: In the Gateway to State, you
will answer job specific self-assessment
questions necessary to evaluate your
qualifications for the specific job to which you
are applying. When completed, the information
you provided at USAJOBS and the answers to the
Gateway to State questions will become your
application. After the vacancy closes your
application package will be automatically rated
and ranked. These questions will be used to
evaluate your qualifications for this job.
Review your resume to make certain that it
supports your responses to the user information
questions and the on-line job specific self-
assessment questions. Once you submit your on-
line application, you will see a screen telling
you that your application has been successfully
transmitted. If you do not receive this
confirmation, you have not successfully
completed your application.

Technical assistance
with your on-line application can be obtained by
contacting the Help Desk at mgshelp@monster.com
OR by calling (866) 656-6830 or (703) 269-4944
between the hours of 7:00 a.m. and 7:00 p.m.
Eastern Time.

STEP 3: Print the fax coversheet(s)
generated at the end of the on-line application
process. Then fax all supporting
documentation to the number listed on the fax
coversheet prior to the closing date of the
announcement. Documents to be faxed can be
found under "Required Documents" in the
announcement.

NOTE: The fax coversheet(s) contains
an important ID number, so keep a copy for your
files. Be certain to follow the instructions,
otherwise you WILL lose consideration for this
job.

To view the status of your faxed supporting
documentation, please follow the steps below:
Logon to your USAJOBS account.
Click on the "Applications" tab and
locate the vacancy.
Under the "Application Status" column
click on the "More information"
hyperlink.
You will then be transferred to the
"Gateway to State" Welcome screen.
Click on the View / Generate Fax Cover
Sheet radio button.
On the next screen, under the Status
column it will show you the status of your fax
supporting documentation.

NOTE: It may take several hours
before your fax documentation is reflected in
the system. Check for confirmation emails for
documents that you have faxed. Depending on the
level of activity in the online application
system, your confirmation email may be delayed.
Please be aware that the confirmation email
could be in your "Junk" or "Bulk
Mail" folder.

NOTE: Paper applications and information
sent by mail WILL NOT BE ACCEPTED.

Applicants are advised that a variety of
public facilities such as schools, public
libraries, state employment offices, and
regional job centers provide access to computers
at no charge. Help may also be available to
targeted groups through a variety of public
assistance agencies.

Required Documents:

All required documents listed below must be
faxed prior to the closing date of this
announcement, which is MIDNIGHT eastern time.
See Step 3 under "How to Apply."

If claiming veterans'
preference, you must submit a copy of your DD-
214. If claiming 10 point preference, you also
must submit an SF-15 (Application for 10 point
Veteran Preference) and any other documentation
required by that form.
href="http://www.usajobs.opm.gov/vacancy/vac_vet_
info.asp">For further information regarding
Veterans click here
If you are still on active duty, you MUST
submit a statement of service from your unit,
which states the date you entered active duty,
the date you are separating, and the campaign
medals you have received.
If you are qualifying based on education OR
if there are mandatory education requirements
listed under the Qualifications and Evaluations
section, you MUST submit a copy of your college
transcript with your application by the closing
date of this announcement, and if selected, an
official college transcript will be required to
verify education prior to employment. If you
fail to provide requested information, or the
information you submit is insufficient to verify
your eligibility, you WILL lose consideration
for this position.
If you are qualifying based on other
criteria listed under the Qualification Section
of this announcement, you MUST submit the
required supporting documentation (certificates,
certifications, panel recommendations, etc.)
with your application by the closing date of
this announcement. If you fail to provide
requested information, or the information you
submit is insufficient to verify your
eligibility, you WILL lose consideration for
this position.

href="http://careers.state.gov/gateway/ictap.html
" target="_blank">ICTAP Considerations

href="http://careers.state.gov/gateway/ctap.html"
target="_blank">CTAP Considerations

Contact Information:
Lucy Evans

Phone: 202-203-7473

Fax: 000-000-0000

Email: EvansLN@state.gov


Or write:
Civil Service Personnel-Civil Service & Iraq Jobs
301 4th Street, SW
Washington, DC 20547

Fax: 000-000-0000


What To Expect Next:

You should receive an e-mail letting you
know your application was received. You will
not receive another e-mail as long as your
application is still being considered. However,
you can check the status of your application by
accessing the USAJOBS online application
system.

To view the status of your application, please
follow the steps below:

Logon to your USAJOBS accounts at
www.usajobs.gov;
Click on the "Applications" tab and
locate the position;
Under the "Application Status" column
click on the "More information"
hyperlink;
You will then be transferred to the
"Gateway to State" Welcome screen;
Click on the "View Detailed Status of
applications with this agency" radio button
and click continue;
On the next screen, you will see all the
positions that you have applied for through the
"Gateway to State" System;
Under the "Vacancy Status" column it
will show you the status of the vacancy
announcement (e.g., if your application was
received, whether the job was cancelled, if the
vacancy was filled, etc.);
Under the "Application Status" column
it will show you the status of your
application (e.g., incomplete application,
not qualified - lacks specialized experience,
not eligible, referred for consideration,
selected, etc.).

All applicants will be notified of the
outcome of their applications once a final
decision is made. This could be as long as 45
to 60-days after the closing date of the
announcement. If your e-mail address changes,
make certain you update it by going to the
USAJOBS online application system at
http://www.usajobs.opm.gov and click on My
USAJOBS Enter your USAJOBS ID and Password, then
click on "Account Profile."

For technical
assistance with this announcement, please
contact the Help Desk at mgshelp@monster.com OR
by calling (866) 656-6830 or (703) 269-4944
between the hours of 7:00 am and 7:00 pm eastern
time.

For general questions about this vacancy
announcement, please contact the office listed
below in the lower right hand corner
under "Questions".