Job Listing: Database Administrator - Tivoli Storage Manager

Database AdministratorTivoli Storage Manager, AIX, Active Directory, SMTP, Perl, ksh, 3584 Tape Management, SQL, ESS Shark
Reports to: Manager, System Maintenance and Performance
WORK ENVIRONMENT: On-Call 24x7
A trusted Water Resource company, dedicated to delivering innovative solutions, is hiring a Database Administrator experienced with TSM (Tivoli Storage Manager).
Primary Role:
The Database Administrator:

Is responsible for administrative, planning, operational and technical aspects related to the administration of computerized backup and recovery systems.
Plans, analyzes, constructs, implements and/or maintains backup and recovery systems.

Duties and Responsibilities:
The Database Administrator:

Monitors backup and recovery systems performance, and performs capacity planning and performance analysis to maintain quality of service.
Makes recommendations and prepares reports regarding:

TSM audit record
TSM environment health and status report
TSM configuration documentation
TSM recommendation summary report

Tracks backup and recovery costs, and prepare detailed reports.
Maximizes the effectiveness and usability of backup and recovery equipment.
Interacts with service and equipment vendors to maintain existing services, enhance and implement new capabilities, and order new services.
Diagnoses support events, including but not limited to:

Providing Level 1 support for the Enterprise Tivoli Storage Management System for a multi-site, distributed, open systems environment. This individual will work on emerging and evolving Enterprise Tivoli Storage Management requirements.
Administering TSM server environment(s) to monitor and manage enterprise data management processes.
Monitoring TSM application server processes and errors to ensure overall system performance and stability.
Monitoring daily backup operations to insure they are available for Data Recovery.
Providing support to technical/non-technical customers for restore support.
Providing assistance for data center operations.
Providing support to multi-level equipment support teams to get client TSM software installed and configured in order to get backups running correctly.

Measure, monitor and report daily TSM Backup activities in Weekly Reports.
Work with Platform Administrator to resolve complex problems in a team environment, working pro-actively with System Maintenance and Performance Manager, Server Team, Network Engineering, Open Systems Team and Data Center Operations Personnel.
Work with cross-functional teams to diagnose, resolve, and prevent problems associated with TSM, MDS/Brocade SAN Fabric,IBM , IBM Tape Libraries, and AIX server components.
Conform to and support Systems Management disciplines including change management, problem management, asset management, and systems documentation.
Assist in reporting for capacity planning, growth forecasting, and performance analysis.
Monitor On-Off site tape rotations and inventory, and monitor procedures for compliance with Disaster Recovery program.
Participate in disaster recovery planning, testing, and maintenance for the enterprise TSM environment.
Help to educate customers about restore procedures through knowledge transfer (i.e. demonstrations, one-on-one knowledge transfer, web-based training, etc.).
Participate in gathering and understanding detailed data management requirements from customers with a specific focus on TSM.
Maintain technical product certifications where applicable.
Provide technical/solution contributions to current operations and to the vision for the future.
Contribute to Company knowledge base through individual contributions (i.e. research, white papers, analysis, etc.).
Mentor new team members in operational processes, techniques, and technologies.
Perform on-call support for TSM products on an "as needed" basis.

Key Accountabilities:
Percentage of Time (Must add to 100%):
(20%)

Ensure that Our Client’s application, electronic information and database systems are backed up in such a manner that effective and timely recovery and restore is possible using Tivoli Storage Manager software and associated backup media management hardware.

Plan proper maintenance for the backup and recovery systems and schedule maintenance and downtime to be performed during off-peak hours.
Properly notify users and agencies of any scheduled outages.

Carry out routine and emergency installation and maintenance of the backup and recovery systems. This includes but is not limited to:

Performing audits on current hardware
Performing backups of TSM software for Clients; database backup/recovery processes and security
Client APIs and TDIs for Oracle, SQL, ERP and Sharepoint
Recommending informal Retention policies
Reviewing and correcting recovery log volume sizing/replacement
Correcting database volume sizing, capacity and placement
Checking storage pools and designing to ensure proper hierarchy
If applicable, applying the latest TSM PTFs

(20%)

Determine and monitor technical status of the backup and recovery systems.
Plan for future capacity, modifications, connections, and license purchases.
Provide on-call and possible on-site server support outside normal business hours.
Establish, maintain, and review data protection and security policies, backup policies, procedures, and methods. This includes, and is not limited to:
Providing system tuning and/or optimization planning
Providing logical configuration planning, capacity planning, and volume management
Installing and configuring additional TSM clients
If applicable, installing and configuring additional TSM Servers to properly support data retention and segregation of data Encrypted data on all Systems, including Open Systems and I-series
If applicable, investigating, installing and configuring VTL solutions

(20%)

Ensure that the backup and recovery systems are appropriate and work reliably and compatibly with internal and external network systems, other applications, and Internet service providers.
Adhere to approved Change Management System.
Communicate changes, new features, documentation, manuals, instructions, maps, and charts.

(20%)

Support and dispense information about backup and recovery systems.
Continually research and monitor new technologies and changes to current software and hardware, for tools that the company can implement to improve workflow and processes.
Provide ongoing support to the ITS Support by troubleshooting problems noted in the operation of the e-mail and collaboration system, and completing work orders. This includes, but is not limited to providing the following formal documents:

TSM audit record
TSM environment health and status report
TSM configuration documentation
TSM recommendation summary report

(20%)

Work closely with ITS staff to:

Perform backups and restores
Create test environments and application updates
Apply PTFs to applications

Supervise, direct, or monitor the work of project teams, independent contractors, installers, repairpersons, or temporary employees.

Key Interfaces/Relationships:

Business process leads and business experts
Project Managers
Technical and solution delivery architects
Director, ITS Infrastructure and Operations
ITS Department
Internal Audit Teams
Compliance teams

Competencies (from the Water Division Competency Dictionary):

Analysis and Problem Solving - Analyzes and resolves business issues through the application of critical reasoning skills and deep technology experience.
Sharing Knowledge and Expertise – Drives business performance by developing and contributing specific technical or professional knowledge, skills and experience. Demonstrates a professional attitude.
Market/Customer Focus – Identifying, understanding and meeting customer expectations, both internally and externally.
Team Working - Is committed to working collaboratively to achieve business goals, build cohesiveness, identify within a work group, and valuing individual perspectives and contributions.

About Our Client:
The primary mission of Our Client is to be a trusted Water Resource company dedicated to delivering innovative solutions. The majority of the company's activities are centered in locally-managed utility subsidiaries that are regulated by the state in which each operates. The Company also owns subsidiaries that manage municipal water and wastewater systems under contract and others that supply homeowners, businesses, and communities with water-resource-management products and services. The Company's track record of financial success, environmental compliance, and strong customer support is attributable to its rigorous operating discipline, as well as insightful planning, ample capital investment, experienced managers, state-of-the-art water quality programs, research, and responsive customer service. By using these tools successfully the company has achieved a high standard of performance for our customers. Our Client is well positioned to meet the demand for investments that increase water system reach and capacity, preserve precious water supplies, and deliver high quality water to the individuals and businesses alike.
This is a Direct Hire position, through Volt Technical Resources - a division of a Fortune 1000 publicly traded Staffing Industry Leader, based in New York City. We are among the largest IT staffing companies in the US for contract/temporary and direct hire placements and support most of the top rated IT companies on the East Coast.