Job Listing: Administrative Support Assistant (OA)

Duty Locations

 1 vacancy - McAllen, Pharr & Edinburg area, TX

The United States Marshals Service is the nation's oldest and most versatile federal law enforcement agency. The missions of the Service include protection of the judiciary, court security, witness security, asset seizure and forfeiture, apprehension of fugitives, prisoner transportation and custody.

Who May Apply: You may apply as a Merit Promotion candidate if you are a current or former career/career conditional Federal employee with competitive status. You may apply as an Open Competitive candidate if you are a US Citizen.

This position is located in a United States Marshals Service (USMS) District Office. The incumbent performs a variety of administrative and Clerical support duties. The work requires knowledge of USMS forms and procedures for criminal and/or civil processing, files management, database management, etc.

Major Duties

CRIMINAL SUPPORT:
Receives, reviews, coordinates, maintains, monitors, and records a variety of criminal case actions and initiates all necessary documentation to complete the enforcement of the action(includes recording all criminal processes received, served, etc.). Reviews all cases for consistency and compliance with established rules and regulations for criminal procedure.
Serves as the district focal point for prisoner movement services. Receives criminal writs, court orders, detainers and Judgement and Commitment orders and requests for prisoner movements. Verifies accuracy and institutes actions requested. Resolves problems found in documentation and notifies the submitting offices/institutions of discrepancies. Coordinates with the Bureau of Prisons, Probation Offices, Parole Commissions and U.S. Marshals Service offices nationwide in the designation and transportation of prisoners in local, state, and federal institutions.
Arranges for the production of prisoners, (i.e., automated daily prisoner production calendar) in Federal Courts at specific date and time; coordinates out-of-district movements with the Prisoner Transportation Division; prepares documentation to effect such moves; ensures forthwith orders from the courts are given proper priority and that deadlines are met. Coordinates travel and documentation for Cooperative Prisoner Movements with the Prisoner Transportation Division based on requests from local law enforcement agencies.
Institutes, coordinates, and lodges detainers with state and local institutions on prisoners in state and local custody.
Coordinates, compiles, reviews, and prepares monthly statistical reports from criminal case records. Maintains the prisoner automated data program in accordance with USMS program procedures. Responsible for the input of all required data into the database.
Maintains data for jails, medical bills, and hospital guards. Submits reports to district accounting personnel for establishment of unpaid obligations for housing of federal prisoners, and unpaid obligations for medical bills and guards. Verifies jail bills and medical bills for accuracy before payment. Incumbent may be responsible for making micro purchases via credit card.
Utilizes office automation equipment and various software packages to accomplish work. Assignments include text editing; file creation, maintenance, and retrieval; use of suspense and message systems, etc. Utilizes knowledge of software utilities and function commands to manipulate text to accomplish formats, revisions, deletions, and additions. Composes non-technical correspondence based on brief verbal instructions or written notes. Uses judgement in selecting spacing; arranging material; and ensuring proper punctuation, grammar, spelling, and capitalization.
In addition to criminal support duties, the incumbent may provide civil support.

How to Apply

This position is open to all US Citizens and Merit Promotion eligibles. You may apply under both merit promotion and open-competitive procedures, however; you must meet the requirements for one of the following categories to apply as a Merit Promotion eligible. 

1. A current permanent competitive service employee; former Federal employee who achieved career status in the competitive service; or former Federal employee who served on a career conditional appointment without achieving career status in the competitive service who was separated less than three years ago. You must submit your most recent performance evaluation and SF-50 to be considered.

2. A Veteran applying for a Veterans' Recruitment Appointment (VRA), you must submit a copy of your DD-214 showing that you were honorably discharged to be considered. Eligibility for VRA appointments includes Disabled veterans; Veterans who served on active duty in the Armed Forces during a war declared by Congress, or in a campaign or expedition for which a campaign badge has been authorized; Veterans who, while serving on active duty in the Armed Forces, participated in a military operation for which the Armed Forces Service Medal was awarded; and Veterans separated from active duty within the past 3 years.  NOTE: VRA only applies to positions at the GS-11 level and below.

3. A Veteran applying under the Veterans Employment Opportunity Act (VEOA), you must submit a copy of your DD-214 showing that you were honorably discharged to be considered. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service. ("Active Service" under this law means active duty in a uniformed service and includes full-time training duty, annual training duty, full-time National Guard duty, and attendance, while in the active service, at a school designated as a service school by law or by the Secretary concerned.) A veteran who is released under honorable conditions shortly before completing a 3-year tour is also eligible. 

4. A 30% or more Disabled Veteran. You must submit your DD214, a completed SF-15, and letter from the VA dated 1991 or later as proof to be considered.

5. A Severely Physically Handicapped Schedule ‘A’ Appointment.  Please submit documentation from a State Vocational Rehabilitation Service as proof to be considered.

6. A Former Peace Corps or VISTA Volunteers Appointment. Please submit documentation as proof to be considered.

7. Surplus or Displaced Federal Employees: If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. CTAP and ICTAP eligibles must submit the following as proof of eligibility for the special selection priority:

A copy of your certificate of expected separation, reduction-in-force notice, or other documentation which establishes you are being or have been displaced from a Federal position AND
A copy of your most recent performance appraisal demonstrating a rating of at least fully successful or equivalent (Note: this is required unless you are an CTAP/ICTAP eligible due to compensable injury, illness, or disability) AND
A copy of your most recent SF-50 (Notification of Personnel Action) or other official documentation which shows the position you may be or are being separated from has the same or higher promotion potential as that of the vacancy, your duty location, and that you are serving as a career or career conditional competitive service employee in tenure group 1 or 2, OR are a current or former Executive Branch agency employee in the excepted service serving on an appointment without time limit, at grade levels GS-15 or equivalent and below, and who has been conferred non-competitive appointment eligibility and special selection priority by statute for positions in the competitive service

OR

A Military Department or National Guard Bureau notification that shows you are receiving a special disability retirement from the US Office of Personnel Management under 5 U.S.C. 8337(h) or 8456 AND
Official documentation which shows your duty location and the position you may be or are being separated from has the same or higher promotion potential as that of the vacancy

More information about CTAP and ICTAP eligibility may be found at 5 CFR 330.

How To Apply:

 

To apply for this position, you must provide a complete Application Package, which includes all three of the following parts:

1. Your responses to the Assessment Questionnaire

2. Résumé

3. Required documents (these are specified below in the Required Documents section of this job announcement).

All materials must be received by the closing date of this announcement to be considered.

Please follow the instructions listed below for submitting the Assessment Questionnaire, Résumé and Required Documents. Please read all instructions before you begin. You are solely responsible for the delivery of your materials. We cannot be responsible for incompatible software, illegible fax transmissions, delays in mail service, etc. Your materials will not be returned; therefore, do not submit original documents that you may need in the future (upload these documents from your files or submit copies instead).

OPTIONS FOR SUBMITTING YOUR APPLICATION PACKAGE

Use Application Manager for convenience and quickest processing. Track your progress to a Complete Application Package using the My Application Packages checklist and status displays in Application Manager. Your Application Package status must be Complete by 11:59 p.m. Eastern Time on Monday, June 09, 2008. 

Option A:  Application Manager (Preferred Method)

To begin, choose one of these options:

·     If your résumé is going to be one you prepared outside of the USAJOBS Résumé Builder, click this link to begin the process:  Online Questionnaire. Instructions for uploading your supporting documentation will be provided in the application manager during the completion of the assessment questionnaire.

 

·        If your résumé is going to come from the USAJOBS Resume Builder, begin the process by clicking the Apply Online button near the bottom of this page. Your résumé will be attached only to the Application Package you complete and submit immediately after you click the Apply Online button for this job announcement, not to any Application Packages you may have already created.

 

To return to Application Manager at any time simply go to https://ApplicationManager.org.

  

Option B:  Fax

If it is not possible for you to use Application Manager, follow these steps to fax your responses to the questionnaire and/or your supporting documentation:

Print a copy of this job announcement so that you can read and respond to the questions offline.
Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers (refer to below link for Instructions for completing the OPM Form 1203-FX). The form URL is: http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf. Please note you may also call USAJOBS by Phone at (703) 724-1850 to have the OPM Form 1203-FX mailed to you; however, this is not a practical alternative if the announcement is nearing its closing date. After the introduction on the recording, press 1, and listen for instructions to request the form.
If you are faxing your responses to the questionnaire using the OPM Form 1203-FX along with your supporting documentation, use the OPM Form 1203-FX as your cover sheet, do not use a separate cover sheet. Simply make sure the Form 1203-FX is on top of any other documents you are faxing.
If you are faxing supporting documents and you are not using the Form 1203-FX, you must use the cover sheet at the following URL: http://staffing.opm.gov/pdf/usascover.pdf  Be sure to fill out all blocks on the form completely and clearly.  If you do not use this form or the OPNM Form 1203-FX as your cover sheet, the documents will not associate with your application and you may be found ineligible for the position.
Submit your materials to fax number 1-478-757-3144. Feed all documents into your fax machine top first so that we receive them right-side up.

Submitting Documents

 

If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account https://applicationmanager.org for this job announcement. Your documents will display under the Details tab in the Document area.

Faxed documents will take 2-3 business days to process. To fax documents, you MUST use the special cover page. Print the pre-populated cover page on the upload documents screen of Application Manager. Or, you may click this link http://staffing.opm.gov/pdf/usascover.pdf to print a copy of the cover page. When faxing documents, follow the procedures outlined below. Include the 8-character Vacancy Identification Number CK191688
Provide your Social Security Number and full name in the spaces provided or we will not be able to associate your document(s) with the rest of your application.
You may submit multiple documents for the same job announcement using one cover page.
Fax your cover page and documents to 1-478-757-3144.

Faxed documents submitted with missing information will not be processed. The following will prevent your documents from being processed:

Not using the special cover page mentioned above
Missing, incomplete, or invalid Vacancy Identification Number
Missing or incomplete Social Security Number or name

Note: If you have documents in your Application Manager account from a previous job announcement they can be opened, copied and saved then reused as an upload file for this vacancy. Uploading your documents will speed the processing of your application for this announcement.

 

Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written form you choose to describe your job-related qualifications can be submitted electronically using the document upload process or fax process. Please be sure to include all the following information in your resume:

Personal Information - Full name, mailing address, contact information, and Social Security Number. Résumés that do not contain the personal information requested above will not be processed.
Education - High School name and date of diploma or GED, Colleges/Universities attended and major field(s) of study, total credit hours received and type and year of degree(s) received.
Work Experience - Job title, hours per week, employer's name and address, supervisor's name and phone number, starting and ending dates of employment (month and year format), salary, duties and accomplishments. Indicate whether your current supervisor may be contacted.
Other Qualifications - List your job-related training courses, skills, certificates, licenses, honors, awards and/or special accomplishments. DO NOT send copies of these documents.

Instructions for completing the OPM Form 1203-FX:

 

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the job announcement and refer to it as you answer the questions. Be sure to double check your application before submission to ensure you have responded to all questions.

Social Security Number

Enter your Social Security Number in the space indicated. Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name.  As allowed by law or Presidential directive, your Social Security Number is used to seek information about you from employers, schools, banks and others who may know you. Providing your Social Security Number is voluntary, however we can not process your application without it.

Vacancy Identification Number

The Vacancy Identification Number is: CK191688

1. Title of Job

Administrative Support Assistant (OA)

2. Biographic Data

All biographic information is required except for your telephone number and the contact time.

3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade level that you will accept for this position. The lowest grade for this position is 07.

07
11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

14. Veteran Preference Claim

If you are not entitled to veteran's preference, mark "No preference claimed."  Except for disabled veterans, (1) those who entered active duty on or after October 15, 1976, and before September 8, 1980, must have an authorized campaign badge; OR, (2) those who enlisted after September 7, 1980, or entered on active duty (through means other than enlistment) on or after October 14, 1982, must have (a) completed at least 24 months of continuous, active duty service AND have served in a campaign or expedition for which a campaign medal has been authorized; OR, (b) have served at least one day during the period for which a campaign medal has been authorized; OR (b) have served at least one day during the period of 08/02/90 through 01/02/92 AND have 24 months of continuous, active duty service, or been a reservist activated during that period.  Persons who returned from military service at the rank of major, lieutenant commander, or higher are not entitled to veteran's preference except as disabled veterans.

15. Dates of Active Duty - Military Service

Please enter your dates of active duty military service, unless you have claimed derived preference (i.e., widows, spouse, etc.) Please use this format: (mm/dd/yyyy).

16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

Select 001 if you are applying as an open-competitive candidate (open to all U.S. Citizens).

Select 002 if you are applying as a merit promotion candidate. Please refer to the How to Apply section for descriptions of eligibility.

You may select both 001 and 002 if you are eligible to apply as both a merit-promotion and open-competitive candidate.

001 Administrative Support Assistant (OA)002 Administrative Support Assistant (OA) Merit
21. Geographic Availability

Select/enter at least one geographic location in which you are interested and will accept employment. The location code for this position is:

0451 McAllen, Pharr & Edinburg area, TX
22. Transition Assistance Plan

In this section indicate if you are a surplus or displaced Federal employee requesting special priority consideration under the Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Plan (ICTAP).

Note: To receive consideration for CTAP or ICTAP, you must submit the necessary supporting documentation. Refer to the "Benefits/Other" section for additional information and instructions.

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

1. From the descriptions below, select the appropriate response based on your current level of experience that demonstrates your ability to perform the duties of this position. SELECT ONLY ONE LETTER. (Note: One year of specialized experience is based on a 40-hour work week. If you have worked less than 40 hours per week, you must prorate your experience.)

A. I have one year of specialized experience equivalent to at least the GS-6 level of the Federal service. The experience provided me with the knowledge, skills and abilities to perform the duties of this position at the GS-7 level. This experience involved performing clerical and administrative support duties including records management, distributing and maintaining controlled items, operating computer software applications, time and attendance processing, and effective oral and written communication.
B. I do not possess the required experience for this position.

2. Can you type at least 40 words per minute in a 5 minute typing test with 3 or fewer errors?

A. Yes
B. No

3. Do you have the ability to converse in the Spanish language in order to answer questions and provide instructions to customers?

A. Yes
B. No

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item. LEVEL DESCRIPTIONS

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing this task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

4. Respond to walk-in and telephone inquiries.

5. Direct requests for technical information to appropriate staff.

6. Receive, sort, review for content and determine appropriate routing of incoming mail.

7. Make arrangements for special mail pickups (i.e., express mail, UPS, etc.).

8. Ensure proper grammar, spelling, and format of correspondence.

9. Maintain various office files.

10. Use a computer to store and retrieve data.

11. Use word processing programs to create letters, memos, and reports.

12. Use Windows.

13. Use WordPerfect.

14. Use office equipment such as copiers, faxes, postage meters, and/or calculators.

15. Maintain office calendar.

16. Schedule staff appointments and/or meetings.

17. Compile information for reports.

18. Organize and prioritize work to meet deadlines.

19. Establish work priorities and handle multiple concurrent tasks.

20. Use judgment in selecting the appropriate guidelines for handling specific situations.

21. Maintain office supply inventory.

22. Prepare procurement documents.

23. Assist with property inventory control.

24. Perform mass office mailings.

25. Serve as a credit card holder

26. Serve as a Third Party Draft Agent.

27. Serve as Payroll Clerk.

28. Complete time and attendance records.

 

 

           

 

 

 

 

Required Documents:

For this job announcement the following documents are required:

1. Assessment Questionnaire
2. Resume
3. Required Documents:
-Transcripts, unofficial or official (if qualifying all or in part based on your education)
-For Veterans: DD-214
-For Disabled Veterans: DD-214, SF-15 and VA letter dated 1991 or later
- Misc. Documents providing proof of Merit Promotion Eligibility (refer to the beginning of the "How to Apply" section for a complete list of necessary documentation)

If you cannot complete the application process using one of the above methods, please contact our office for alternate application procedures.

Contact Information:
MIDWEST SERVICES BRANCH

Phone: (816)426-5706

Email: kansascity@opm.gov


Or write:
Midwest Services Branch
Call or e-mail us with your questions
Thank You, MO 00000

USA


What To Expect Next:

After a review of your résumé, required documents and assessment questionnaire is complete, you will be notified of your rating and or referral to the hiring official.  If further evaluation or interviews are required you will be contacted.