Job Listing: Administrative Assistant, GS-341-09

Duty Locations

 1 vacancy - Detroit Metro area, MI

Why Work for SSA?  SSA is searching for individuals who are eager to help others and reach their own potential at the same time. You can be a vital part of the SSA team that assists millions of retired and disabled workers, their dependents, and survivors. Serving people from all walks of life, you will assist individuals in establishing entitlement to benefits under Social Security programs. Join SSA and make a difference in people's lives and your own!

What is the position?

Once selected for the Administrative Assistant position in SSA, you will contribute to the Agency's mission through direct and personal service to the public. This includes speaking with beneficiaries about their rights under the Social Security laws, gathering facts and evidence to establish eligibility for benefits, making critical decisions to determine the amount of benefits paid to individuals, and using state-of-the-art computer technology to access and update information about claims.
This position is located in the SSA ODAR Detroit Hearing Office Michigan

What do we offer?

Highly motivated and diverse workforce;
Dynamic environment;
Not just a job – but a career with professional advancement;
Competitive salaries;
Recognition for outstanding performance;
Innovative training and development opportunities;
Robust health benefit options, federal retirement plan, 401K-style Thrift Saving Program, life insurance, flexible spending accounts for medical and dependent expenses, supplemental vision and dental plans, as well as long term care insurance;
Generous leave policies including sick leave, vacation time, and paid holidays.

Major Duties

Serves as the principal assistant to the Hearing Office Director (HOD), and the Hearing Office Chief Administrative Law Judge (HOCALJ) and is the primary liaison between the Hearing Office and the Regional Office on administrative management concerns.  Responsible for providing day-to-day administrative management services essential for the efficient operation of the Office.  These services include aspects of budget execution and formulation, personnel administration, procurement and supply, contract administration, travel, payroll services, reports management, etc., and performs staff support work in each of these areas.

How to Apply

Applying for this position requires three steps: 

1. Submission of a resume.

2. Completion of the occupational questionnaire.

3. Submission of any supporting documentation such as a DD-214, Veterans' Administration letter, or educational transcripts.  Please see the Required Documents section below for details.

Please click on the Apply Online button at the bottom of the page to complete these three steps. 

First, you will be required to complete and submit a USAJOBS resume.  After you have submitted the resume, you will enter the occupational questionnaire.  Please complete all parts of the occupational questionnaire.  After you submit the occupational questionnaire, you will have the opportunity to upload any supporting documents or additional resume items.  If you complete all steps successfully, an automated receipt will be sent to your email account.

Electronic applications must be completed by midnight Eastern Standard Time on the closing date of the announcement.

Due to our security procedures, we will not accept any applications submitted via email. Email addresses are listed only for inquiries about the position or the How to Apply process. In order to be considered, applicants must follow either the Apply Online process described above or one of the Alternate Application Methods described below.

Alternate Application Methods

You must complete all three of the application steps described above in order to be considered.  You are encouraged to complete all three steps online since it is the most efficient way to process your application.  If you are unable to complete an application step online, you may submit a hardcopy document in one of the following ways.

You may fax hardcopy documents.  Each fax must have a United States Government Application Cover Page.  All items on the cover page must be completed, including the VIN: SI197615.  One cover page may be used for multiple documents.  Documents with completed cover pages may be faxed to the following number: 1-478-757-3144.  Faxed documents must be received by midnight Eastern Standard Time on the closing date of the announcement.  If you are unable to submit an application via the Internet or fax, you may contact the following person for assistance:
Roosevelt Anderson
Roosevelt.Anderson@ssa.gov
(312)575-6371

You may mail hardcopy documents.  Each mail-in package must have a United States Government Application Cover Page.  All items on the cover page must be completed, including the VIN: SI197615.  One cover page may be used for multiple documents.  Documents with completed cover pages may be mailed to the following address:

Social Security Administration
ATTN:SI197615
600 W Madison
Chicago, IL 60661
USA

Mailed documents must be postmarked by the closing date of the announcement.  Please be careful not to mail original copies of vital records.  Please note that mailed documents will not be returned.

The hard copy of the occupational questionnaire form (1203-FX - Form C) is available for you to print out from this address:

http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf

If you decide to complete the questionnaire offline, we suggest that you print this vacancy announcement and refer to it as you answer the questions.  Use the following step-by-step instructions as a guide to filling out the required fields for this questionnaire.  You must provide responses to all required questions. However, you may omit any sections marked "optional."  Be sure to double check your application before submission.

Please ensure that you answer the qualification question.  Remember that you may be required to provide specific examples or documentation of your experience or education as proof at a later stage in the selection process.  The question asks you to describe your educational background, your work, and other experiences to determine your qualifications for the grade level to be filled. 

TAG:Questionnaire

Required Documents:

The following sections provide information on supporting documentation that must be submitted to claim certain types of preference, apply for noncompetitive appointments, or substitute education for experience.  Please see the How to Apply section above for information on the application process.

VETERANS PREFERENCE 

If you are claiming veterans' preference under competitive procedures, submit a copy of your military discharge certificate (DD 214) or other proof of eligibility. To be acceptable, the document must show Character of Service. If you are claiming 10-point veterans' preference, you must also submit an Application for 10-Point Veterans' Preference (SF 15) and the required documentation specified on the reverse of the SF 15. You will be granted preference, as appropriate, based on the documents we receive.

INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP)
If you are an eligible Interagency Career Transition Assistance Plan (ICTAP) applicant, you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, you must meet or exceed the fully successful level for the knowledge, skills, and abilities for this position. You will be considered well-qualified if your score is 85 or above prior to the addition of veteran preference points.  ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice, a Notice of Personnel Action (SF-50) documenting separation, an agency certification that you cannot be placed after injury compensation has been terminated, an OPM notification that your disability annuity has been terminated, or a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

PROOF OF EDUCATION
If you are qualifying on the basis of education or training, submit a copy of your transcripts or a list of courses with title of course, number of credits, grade, and date of completion. To be used in meeting qualification requirements, a college or university degree must be from an accredited college or university recognized by the U.S. Department of Education.

Contact Information:
Roosevelt Anderson

Phone: (312)575-6371

TDD: 312-575-4317

Email: Roosevelt.Anderson@ssa.gov


Or write:
SSA Chicago
600 W Madison
Chicago, IL 60661

USA


What To Expect Next:

After all of the applications have been evaluated, you will receive a notification explaining the status of your application. Applicants referred for consideration will receive a final disposition notice after selections have been made. Please note that because we send notifications for each step of the process, we will not respond to status inquiries.

If you applied incorrectly or submitted an incomplete application, we will be unable to send you a notification regarding the status of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.