Job Listing: Technical Support Representative

Our client is looking for Technical Support Representatives. This position is a great opportunity for an individual with customer service experience and a desire to learn more about the IT field (IT experience is a plus).

Responsibilities include: communicating with subscribers, technicians and company representatives to provide assistance and resolve inquiries or problems with regards to online service. This individual will also have to identify, support, and resolves customer service related issues.

To be qualified for this position one should have strong verbal and written communication skills and the ability to operate a computer. This individual should have the drive to work in a fast paced environment and must be willing to work flexible hours. They have to be very reliable.

The position starts with 5 weeks of paid training. It is a combination of classroom style and on the job training.

The shift for training will either be 7:00am- 3:30pm or 3:30pm- Midnight. They will get a schedule of 8 hours, 5 days a week (40 hours total). This shift can be any 8 hour shift between 7:00 am and 12:00 midnight. One weekend day is required.

After 3-6 months on contract they are eligible to go perm. They will be evaluated on attendance, and performance.

Large call center with growth opportunity!

10 Year Background Check and Drug Screen NEEDED

Required Skills for Technical Support Representative Job:

  • A+ OR TECHNICAL EXPERIENCE
  • CUSTOMER SERVICE ORIENTED
  • ABILITY TO WORK IN A FAST PACED ENVIRONMENT

    • About Aerotek Professional Services:

    Join Aerotek Professional Services. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers.

    Required Skills

    Date Posted: June 30, 2008

    Job Details

    Job Location

    Candidate Application
    Employer: Aerotek Professional Services Address: 538 Preston Ave. Contact: Brenna Dussault
    Job Type: Full-time City: Shelton
    Experience:Any State: Connecticut E-mail: bdussaul@aerotek.com
    Education: Any Zip Code:06484 Online: Website Link

    Salary and Benefits

    Rate: $13 per Hour

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