Job Listing: Application Developer
NEED IMMEDIATELY
An excellent opportunity for those wanting to work with one of the most advanced communications and information service providers
Job will include:
Supports 3 Nortel MPS 1000 Systems in 3 Locations.
Each site is comprised of 2 Unique MPS 1000 Systems of 192 ports.
Develops new IVR flows and applications as well as maintain existing flows and applications.
Troubleshoot and resolves issues that arise in the IVR applications and flows.
In the event of a failure across all platforms, directs call traffic directly to the customer's front line Call Center based on Published Toll Free directory.
Prepares cost and time estimates for customer requested changes and new application development.
Works with the assigned project manager to prepare project plans and contingency plans, and monitor and controls project activities against these plans.
Provides implementation and operation alongside other internal Nortel IVR Engineers and 3rd party vendors performing IVR development.
Required Skills
Job Skills:
Desire skills in the followings:
BE, Computer Science, Management Information Systems or a directly related field from an accredited college or university.
IVR (Interactive Voice Response) Application Developer/Engineer to be responsible for the design, development, implementation, and support of IVR solutions.
4-6 years experience developing IVR solutions for Nortel's Media
Processing Server 1000 (MPS 1000)
Hands on experience with VoiceXML
Advanced knowledge of CTI, IVR, call recording and workforce management technologies
Communication, organization skills, time management, demonstrated leadership skills, coaching and development, conflict resolution.
Applicants selected will be subject to a background investigation
Volt is a world leader in the staffing industry, boasting over 50 years of experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer our contractors competitive pay and benefits, as well as education programs and re-deployment assistance. We offer many direct hire full-time and contract positions.
Volt is an Equal Opportunity Employer and is dedicated to fostering diversity in the workplace.
Qualified candidates will be given immediate consideration.
Date Posted: July 2, 2008
Job Details |
Job Location |
Candidate Application |
| Employer: Volt Staffing |
Address: |
Contact: |
| Job Type: Full-time |
City: Phoenix |
Phone: 714-921-7460 |
| Experience: |
State: Arizona |
|
| Education: College |
Zip Code:85032 |
Online: Website Link |
Salary and Benefits
55.00 - 64.50 Hourly DOE
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