Job Listing: Fraud Analyst - Please
Fraud Analyst
This position requires individuals that are confident and self-motivated.
Fortune 1000 Corporation seeking strong analytical and customer service-oriented individuals.
As a Fraud Analyst this individual will be responsible for reviewing transactions on debit card accounts for possible fraud activity, speaking with members regarding the validity of the transactions and explaining the benefits of Institution's fraud prevention process. Additionally, the individual will make decisions regarding the potentially fraudulent transactions and take action to limit losses on accounts that pose significant risk of fraud. Other responsibilities include assisting the Members/cardholders in resolving any fraudulent activity that has occurred on their account.
Requirements
" Bilingual preferred. (English/Spanish)
" Work alert queues and reports daily, making outbound calls to verify charges.
" Take lost/stolen reports as required from Financial Institutions as well as from card holders.
" Review lost/stolen queues and reports for accuracy
" Excellent oral and written communication skills
" Ability to work independently.
" Ability to work effectively in a multi-task, high-volume environment.
" Self-motivated and results oriented.
" Capable of prioritizing and meeting deadlines.
" Required computer knowledge: Microsoft Windows, Excel, word and Access.
" Must have an excellent understanding of debit card products and operations, including customer service.
" Professional demeanor in dealing with internal and external customers, members and co-workers is essential.
" Six months minimum previous Fraud experience.
Volt Services Group is a Fortune 1000 Company. Again this year we were recognized by Fortune Magazine as one of America's most admired companies. We are a full service staffing company offering Temporary, Temp-to-Hire and Professional Placement. At Volt, our comprehensive benefits program is among the best in the industry. Please visit our website at www.volt.com to learn more about Volt, an equal opportunity employer.
This position requires individuals that are confident and self-motivated.
Fortune 1000 Corporation seeking strong analytical and customer service-oriented individuals.
As a Fraud Analyst this individual will be responsible for reviewing transactions on debit card accounts for possible fraud activity, speaking with members regarding the validity of the transactions and explaining the benefits of Institution's fraud prevention process. Additionally, the individual will make decisions regarding the potentially fraudulent transactions and take action to limit losses on accounts that pose significant risk of fraud. Other responsibilities include assisting the Members/cardholders in resolving any fraudulent activity that has occurred on their account.
Requirements
" Bilingual preferred. (English/Spanish)
" Work alert queues and reports daily, making outbound calls to verify charges.
" Take lost/stolen reports as required from Financial Institutions as well as from card holders.
" Review lost/stolen queues and reports for accuracy
" Excellent oral and written communication skills
" Ability to work independently.
" Ability to work effectively in a multi-task, high-volume environment.
" Self-motivated and results oriented.
" Capable of prioritizing and meeting deadlines.
" Required computer knowledge: Microsoft Windows, Excel, word and Access.
" Must have an excellent understanding of debit card products and operations, including customer service.
" Professional demeanor in dealing with internal and external customers, members and co-workers is essential.
" Six months minimum previous Fraud experience.
Volt Services Group is a Fortune 1000 Company. Again this year we were recognized by Fortune Magazine as one of America's most admired companies. We are a full service staffing company offering Temporary, Temp-to-Hire and Professional Placement. At Volt, our comprehensive benefits program is among the best in the industry. Please visit our website at www.volt.com to learn more about Volt, an equal opportunity employer.
Required Skills
*****At least 6 Months of Fraud Experience REQUIRED*****
-Microsoft Word, Excel and Access proficiency is REQUIRED
-Knowledge of Debit Card products, transactions and operations REQUIRED
Date Posted: July 2, 2008
Job Details |
Job Location |
Candidate Application |
| Employer: Volt Staffing | Address: | Contact: |
| Job Type: Full-time | City: Doraville | Phone: 770-551-9300 |
| Experience: | State: Georgia | |
| Education: Any | Zip Code:30044 | Online: Website Link |
Salary and Benefits
$13.00 - $15.00 Hourly DOE
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