Job Listing: Desktop Support Technician
Responsible for performing customer support activities involving the installation, modification and repair of complex equipment and systems. Primary responsibility for analyzing system faults, researching, troubleshooting and performing diagnostic tests on operating systems and hardware. Must be able to analyze and provide solutions for complex issues considering several factors. Conducts onsite installation and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action. Prepares daily logs and reports work performed. Works on problems of limited scope in an Information Technology (IT) environment. Interacts daily with supervisor, peer groups, and customers. Interaction normally involves exchange or presentation of factual information. Work performed in the local office as well as specific pump stations.
Required Skills
High school diploma or equivalent and 2+ years of customer service experience and 2+ years technical or related work experience.
Associates degree or equivalent work experience preferred.
REQUIRED SKILLS:
Must have excellent customer service, interpersonal skills and a good work ethic.
Proficiency with commonly used Microsoft products specifically Outlook and the Office Suite.
Interacts daily with supervisor, peer groups, and customers.
Interaction normally involves exchange or presentation of factual information.
Must be fluent in written and spoken English.
Must have valid Alaska driving license.
Date Posted: July 3, 2008
Job Details |
Job Location |
Candidate Application |
| Employer: Volt Staffing |
Address: |
Contact: |
| Job Type: Full-time |
City: Fairbanks |
Phone: 713-334-8658 |
| Experience: |
State: Alaska |
|
| Education: High School / GED |
Zip Code:99709 |
Online: Website Link |
Salary and Benefits
DOE
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