Job Listing: Direct Sales Representative - Battle Creek, MI
DOOR TO DOOR SALES
Increase video, high-speed internet, and voice services penetration in assigned Sweep Areas through door-to-door sales to current, new and former Comcast residential customers. Consult with customers and prospects to promote the breadth of Comcast products and services within the assigned area. Learn customers’ short term and long-term needs and recommend products and service applications to meet those needs. This position will require excellence in consultative selling to develop customer understanding of the benefits of Comcast products and services as compared to competition.
Major Duties:
Demonstrate strong understanding and enthusiasm around technology, especially around Comcast products and services, promoting and selling offerings to residential customers in designated territory.
Effectively communicate to and develop rapport with customers. Evaluate customer’s potential product needs and make appropriate recommendations.
Increase customer understanding of Comcast products and pricing models, as well as competitive advantage over satellite or other competitors.
Consistently meet and exceed sales goals within the guidelines established by local market.
Independently establish and organize daily sales initiatives.
Generate business through acquisition and upgrade sales to addresses within the Assigned Sweep area.
Implement effective sales closing techniques to ensure product installation goal is achieved.
Complete associated paperwork following each customer contact in a timely manner to ensure all details of transaction are completed according to approved and standardized procedures. Report all sales and service activities such as identification of unauthorized, competitive addresses and data base discrepancies.
Bring a “Think Customer First” perspective each and every day.
Immediately escalate customer issues and concerns as well as handle post-installation follow-up.
Demonstrate professional conduct and appearance.
Punctual, regular and consistent attendance for daily check-in and assigned trainings and meetings.
Perform other related duties as assigned.
Required Skills
Minimum Requirements:
Education:
High school diploma or the recognized equivalent required.
College Degree preferred, or equivalent work experience.
Qualifications:
Minimum 24 months sales experience preferred. Some experience in a hard closing environment preferred.
Knowledge of cable, on-line and telephony services a plus.
Demonstrated record of success in outbound sales environment with emphasis on business to consumer sales a plus with a record of consistently meeting and exceeding sales quotas.
Ability to independently establish and achieve goals.
Must have strong persuasive selling and closing ability.
Strong Organizational, analytical, and evaluation skills.
Reliable personal transportation.
Maintain a valid current driver's license and adequate automobile insurance. Maintain a high quality driving record, and carry valid proof of insurance at all times.
Ability to work extended hours and weekends.
Comcast is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Comcast via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Comcast HR/Recruitment will be deemed the sole property of Comcast. No fee will be paid in the event the candidate is hired by Comcast as a result of the referral or through other means.
Job Details |
Job Location |
Candidate Application |
| Employer: Comcast | Address: | Contact: |
| Job Type: Full-time | City: Battle Creek | |
| Experience: | State: Michigan | |
| Education: Any | Zip Code:49017 | Online: Website Link |
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