Job Listing: Claims Assistant

Duty Locations

 1 vacancy - Louisville Metro area, KY
The Veterans Benefits Administration (VBA) is responsible for providing comprehensive benefits and services to America's veterans and their families, including compensation and pension, education, vocational rehabilitation, loan guaranty, and insurance benefits.  A position at the VBA may find you working one-on-one with veterans and their families, or developing systems and procedures that manage benefits and services for veterans.

Major Duties

The Claims Assistant works as a member of one of the Teams in the Veterans Service Center (Triage, Pre-Determination, Post-Determination, Appeals).  The assistant is responsible for the analyzing of claims and appropriately identifying dispositions of claim and control action. The assistant is responsible for the maintenance of claims folders, ensuring all pertinent records and documents are preserved, filed in chronological order, and in the correct compartment.  Develops straight forward evidence in conjunction with claims and assists with the gathering of evidence for more complex cases.  Utilizes the BDN, MAP-D systems development capabilities and prepares correspondence through office automation (including PCGL) for all development which cannot be accomplished using the BDN system.  Independently performs weekly WIPP reviews for all products established for service-connected admissions.  Receives, opens, reviews, and date stamps all incoming correspondence.  Schedules all requests for hearings by contacting the Service Organization and veteran to coordinate a hearing date and maintains the hearing schedule database.  Processes all incoming Powers of Attorney, determining if prior representation must be revoked and prepares correspondence to notify all parties concerned and updates the master record, any pending issues, VACOLS, SHARE,  and BIRLS. Greets visitors to Veteran Service Center and accurately updates the database recording VA visitors. Explains basic VA benefit programs and entitlement criteria to veterans and their dependents, assisting with completion of application and all forms.  The incumbent is responsible for checking all forms and evidence submitted for completeness and accuracy and routing to the proper element. Facilitates workflow within team and among other teams through use of COVERS. Generates various types of correspondence to claimants and beneficiaries. The incumbent also provides general administrative and clerical support for the Supervisor and staff members of the team to which assigned.

How to Apply

HOW TO APPLY:  Applications may apply by submitting a complete package, which includes the information detailed below.  The complete application package must be received (not postmarked) in the HR Center, Jackson, MS, by close of business 7/14/2008 in order to receive consideration.  Applications received after this date will not be considered.  Applications must include the announcement number for which you are applying.

An application package consists of the following documents:

 

1.   Resume; OF-612, Optional Federal Employment Application; or other format that fully describes your experience and education is acceptable.  The brochure, Applying for a Federal Job (OF 510), provides further guidance and is available on the OPM Web Site (www.usajobs.opm.gov/forms.asp).

2.   OF 306, Declaration for Federal Employment ,

3.   If you are applying as a veteran and/or wish to claim veterans preference, you must submit a

Member 4 copy of your DD 214 showing character of discharge from military service and if applicable, a completed SF-15, Application for 10-point Veterans Preference; and a letter from the Department of Veterans Affairs (VA) or Armed Forces branch certifying receipt of service-connected disability, award of the Purple Heart, or receipt of nonservice-connected disability pension if applicable. 

4.   Former Federal employees must also submit a copy of an SF-50, Notification of Personnel Action, which verifies your current/highest title, series, grade and status.  A copy of your most recent performance appraisal is also required.

5.   Displaced employees under CTAP or ICTAP must provide proof of eligibility for the special selection priority by submitting a Reduction-in-Force (RIF) separation notice, certification of expected separation, or similar agency certification.

6.    Narrative response to the six rating factors.

7.    If substituting education for experience, you must submit legible copies of college transcripts.  If selected, an official transcript must be submitted before entrance on duty.

Application forms are available at http://www.va.gov/forms/index.htm.

Mail your complete application package to the following address:

             

                         Department of Veterans Affairs

                         VBA Human Resources Center - Jackson

                         Attn:  2008-421-LO (Sharon Rogers)

                           1600 E. Woodrow Wilson Avenue, 3rd Floor

                         Jackson, MS 39216 

The complete application package must be received (not postmarked) in the HR Center, Jackson, MS, by July 14, 2008.  If you do not submit all required documentation, your application may not be considered.  Late applications will not be considered.

 

Fax applications will not be accepted.

 

Note:  Use of postage-paid Government agency envelopes or the use of the government mail system to file job applications is a violation of Federal laws and regulations.  Applications submitted through the government mail or in postage-paid Government envelopes will not be accepted.

This agency provides reasonable accommodations to applicants with disabilities.  If you need a reasonable accommodation for any part of the application process, please notify the agency.  The decision on granting a reasonable accommodation will be on a case-by-case basis.

Materials submitted as a part of your application will not be returned.

VA policy requires all new employees to receive their Federal wage and salary payment through Direct Deposit/Electronic Funds transfer (DD/EFT).

Probationary Period:  Selectees may be subject to a one-year probationary period in accordance with 5 CFR, Part 315, Subpart H.

Privacy Act Notice (PL 93-579):  The information requested here is used to determine qualifications for employment and is authorized under Title 5 U.S.C. 3302 and 3361.

 

Note:  This position has a position sensitivity level of Public Trust-Low Risk.  Selections made under this announcement are conditioned upon favorable adjudication of a National Agency Check with Law Enforcement and Credit (NACI) per VA Handbook 0710.  An investigation will be conducted after the effective date of the selection.  Persons currently holding the appropriate clearance do not require additional investigation.  Persons receiving unfavorable adjudication are ineligible to remain in this position.

 

Equal Employment Opportunity

Actions to fill this position will not be based on discriminatory factors, which are prohibited by law.

Contact Information:
Sharon Rogers

Phone: 601-364-7256


Or write:
Department of Veterans Affairs
1600 E WOODROW WILSON AVE.,
3RD FLOOR
JACKSON, MS 39216

US


What To Expect Next:
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 30 days of the closing date of this announcement. You will be notified of the outcome.