Job Listing: Comm Technician 1-3
Position Summary: Under limited supervision the Comm Tech 1 performs routine disconnects/pre-wires/change of service/service calls/cable leakage monitoring and log/MDU wiring for residential and business customers in accordance with Comcast procedures and practices. Major Duties:(May perform any or all of the following duties) Perform requested and non-pay disconnects/changes of service while adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide or remove requested services. Pre-wire single dwelling units/multiple dwelling units in order to provide “ready hook-up” capabilities. Perform entry level service calls. Troubleshoot the drop from the tap to the customer’s equipment. Monitor for cable leakage and log. Repair and/or replace damaged aerial/underground plant. Install and remove converters in order to provide customers with upgrades/downgrades in service. Clean/maintain/stock vehicle/equipment in order to be prepared to perform required duties. Inspect existing ground or make new ground according to the NEC in order to protect employees/customers/equipment from electrical shock/damage. Complete associated paperwork with each work order in a timely manner in order to ensure all details of the work are recorded for entry in the customer’s account once the work is checked in. Determine acceptability of service by reviewing picture quality following installation of cable service in order to provide the best possible service for the customer. Repair and/or replace damaged aerial/underground plant. Provide customer with materials regarding channel line up/use of converter/company policies as they related to the customer as well as demonstrate these skills in order to educate the customer on the use of the equipment and company guidelines. Properly operate/maintain installation tools/equipment. Perform other duties as requested by supervisor in order to achieve departmental goals and objectives. Punctual, regular, and consistent attendance required.
Required Skills
Date Posted: July 17, 2008
Job Details |
Job Location |
Candidate Application |
| Employer: Comcast | Address: | Contact: |
| Job Type: Full-time | City: Winchester | |
| Experience: | State: Virginia | |
| Education: Any | Zip Code:22601 | Online: Website Link |
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