Job Listing: Administrative Svcs Clerk 1
Customer Facing Responsibilities: Providing support for day-to-day operations, including interaction with customers including scheduling drop buries, changing timeframes, scheduling SRO's etc. Assist with providing updates to customers visiting the Payment Center regarding new build areas statuses and their anticipated service availability. Provide information to Front Counter CAEs regarding status of serviceability that affects customers. Assist with re-routing Comm Technicians scheduled appointments with the goal of Thinking Customer First in order to fulfill customer needs. Complete order entry and change of service request for customers. Serve as a contact person to explain and sell Comcast products to customers. Assist with dealing with customer issues. Provide support to the technical operations management staff as needed as well as maintaining an organized filing system for department records. Prepare a variety of items such as letters, reports, purchase requisitions, invoices and schedules. Check statistical, financial, or mathematical data, prepare and proofread for accuracy and completeness. Take minutes of meetings, maintain phone list for location and mail processing. Make appointments and necessary arrangements for meetings. Maintain professional work area. Handle stationary and supply inventory for the technical organization. Keep supervisor apprised of status of operation, conflicts, priorities and other issues that affect department. Must have punctual, regular, and consistent attendance.
Required Skills
High School Diploma or equivalent.
EXPERIENCE:
Excel and Word software proficient.
Good written, organizational and verbal communications skills.
Ability to communicate courteously with customers and internal department.
Positive attitude and ability to work under pressure.
Excellent customer service skills.
Ability to work overtime, as needed. Comcast is not accepting unsolicited assistance from search firms for this employment opportunity. Â All resumes submitted by search firms to any employee at Comcast via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Comcast HR/Recruitment will be deemed the sole property of Comcast. No fee will be paid in the event the candidate is hired by Comcast as a result of the referral or through other means.
Date Posted: July 17, 2008
Job Details |
Job Location |
Candidate Application |
| Employer: Comcast |
Address: |
Contact: |
| Job Type: Full-time |
City: Ranson |
|
| Experience: |
State: West Virginia |
|
| Education: Any |
Zip Code:25438 |
Online: Website Link |
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