Job Listing: Dispatcher - San Jose, California
Position Summary:
Organizes daily work load by compiling schedules and assigning installations, service changes, trouble calls and disconnects for technical field staff. Monitors their activity through radio contact.
ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:* Dispatches, via mobile radios, service technicians, installers, and other technical persons to remedy service problems. Compiles schedules, assigns and prints work orders. Operates CRT to review customer account information and inputs appropriate data regarding reschedule dates, service changes and trouble call information. Contacts customers to verify schedule date and time as necessary; reschedules missed appointments as quickly as possible at a time convenient for the customer. Compiles, maintains and prepares various required operational reports, logs and files. Monitors system picture performance to verify that all channels are on the air and clear, reporting irregularities to proper personnel. Works with Dispatcher II to communicate customer needs.
Punctual, regular, and consistent attendance.
Required Skills
Education Required:
High school diploma or recognized equivalent
Minimum Qualifications/Experience:
Related work experience preferred. Ability to perform routine dispatching functions, such as answering telephone, logging, and using mobile radio. Knowledge of the physical area to be serviced desirable. Mature judgment and the ability to relate well with other people. Able to operate CRT as needed. 12 months as CSSR or Installer or comparable dispatch position. Must have punctual, regular and consistent attendance, and the ability to work overtime as needed.
Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer.
Job Details |
Job Location |
Candidate Application |
| Employer: Comcast | Address: | Contact: |
| Job Type: Full-time | City: San Jose | |
| Experience: | State: California | |
| Education: Any | Zip Code:95127 | Online: Website Link |
If you wish, you may also Submit Your Resume to the Insourced co-branded Resume Submission service, which will make your resume available to all employers in the CareerBuilder.com job search system.
Insourced lists job information exactly as provided by employers.
Please click on the Job Source link to confirm the status of a position and to clarify any discrepancies or errors in a job post.
Job Search Results for: Comcast
View all: Comcast Jobs