Job Listing: IT Open House

Calling ALL Internet Tech Support Service Reps-Comcast Cable wants YOU (Delaware)

Comcast Cable is hosting an Open House event for our Customer Account Executive - Internet Tech Support. Are you looking for the ultimate growth potential in a growing industry. Comcast is seeking motivated individuals who are seeking an entry level IT position.

If you are able to answer the following questions then you may be on your way to an exciting career:

What is DHCP?
What is a Driver?
What is a Newsgroup?

Qualifications for consideration for this position include:
• High school diploma or general equivalency degree
• Two (2) years customer service experience in a high-contact, service-related environment
• Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware
• Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required
• Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
• Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner
• Demonstrated ability to establish and maintain effective relationships with customers
• Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
• Strong interpersonal skills, with ability to work effectively within groups and teams
• Highly developed organizational skills, with ability to plan and prioritize workflow in a timely manner
• Ability to work shifts, evenings, weekends and holidays
• Ability to work overtime as required.
• Must be able to work shifts with a start time between 10am-530pm and able to work Saturday and/or Sunday.

EDUCATION:
High school diploma or equivalent required

The first 5 weeks of the training program will consist of classroom training. The shift hours for this period are dependent on the needs of the Call Center at that time. The initial regular work schedule will require afternoon or evening hours with weekend assignments. Opportunities for other shifts occur regularly and successful Customer Account Executives will have opportunities to be considered for different shifts.

Group pre-employment testing will be held on July 17th, 2008 at 4:30pm. The process will take approximately 3-4 hours. The next training class is scheduled to begin in July and August for Newark and New Castle, DE. We hope that you can be part of one of those classes!

If you are interested in this opportunity please contact Ayasha Joyce at 302-504-9076 or Porsha Green 302-456-2027

This is an invite only invitation, therefore you must call to reserve your seat; space is limited; all others will be considered at a later date.

Comcast is continually looking for talented professionals in areas such as Customer Service, Marketing, Sales, Installation, Human Resources, Accounting, Finance, Engineering, Technology, Administration, Training and Development.
Even though we’re at the head of the pack in our industry, we’re always looking to enhance current offerings and introduce new products that go beyond the Wow Factor to the Whoah Factor. How do we do that, exactly? Well, that’s where you come in…

Who else do you know that may be interested in hearing about opportunities within Comcast, Please direct them to Comcast.com.