Job Listing: Cable CAE Open House
Comcast Cable is hosting an OPEN HOUSE event for our Customer Account Executive positions in our Newark, DE and New Castle, DE locations. Are you looking for the ultimate growth potential in a growing industry? If you are able to answer the following questions then you may be on your way to an exciting career:
•Do you have one to two years of customer service experience in a high-contact, service-related environment preferred?
•Working knowledge of how to navigate in a Windows environment?
•Proven mathematical ability to calculate basic transactions?
•Flexible to work shifts, evenings, weekends, holidays, and overtime as required?
•Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner?
•Strong interpersonal skills?
•Demonstrated ability to establish and maintain effective relationships with customers?
•Ability to maintain composure in stressful situations?
•Basic listening skills with demonstrated ability to obtain key information to assess customer needs and resolve service problems?
•Ability to lift and carry ten pounds?
•Ability to stand or sit for extended periods of time?
•Availability to work shifts with a start time between 10am-530pm and able to work Saturday and/or Sunday?
EDUCATION:
High school diploma or equivalent required
The first 5 weeks of the training program will consist of classroom training. The shift hours for this period are dependent on the needs of the Call Center at that time. The initial regular work schedule will require afternoon or evening hours with weekend assignments. Opportunities for other shifts occur regularly and successful Customer Account Executives will have opportunities to be considered for different shifts.
Group Pre-employment Testing will be held on Wednesday, July 17, 2008 at 1:00pm. The process will take approximately 3-4 hours. The next training class is scheduled to begin in July and August for New Castle and August 4th for Newark, DE. We hope that you can be part of one of those classes!
If you are interested in this opportunity, Please Call Southida Viradet at 302-456-2001 or Porsha Green at 302-456-2027. This is an invite only invitation, therefore you must call to reserve your seat; space is limited; all others will be considered at a later date.
Comcast is continually looking for talented professionals in areas such as Customer Service, Marketing, Sales, Installation, Human Resources, Accounting, Finance, Engineering, Technology, Administration, Training and Development.
Even though we’re at the head of the pack in our industry, we’re always looking to enhance current offerings and introduce new products that go beyond the Wow Factor to the Whoah Factor. How do we do that, exactly? Well, that’s where you come in…
Who else do you know that may be interested in hearing about opportunities within Comcast, Please direct them to Comcast.com.
Required Skills
MINIMUM QUALIFICATIONS:
•High school diploma or general equivalency degree
•Two (2) years customer service experience in a high-contact, service-related environment
•Demonstrated ability to establish and maintain effective relationships with customers
•Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner
•Strong interpersonal skills, with ability to work effectively within groups and teams
•Proven ability to maintain composure in stressful situations and manage and diffuse angry or irate customers
•Basic listening skills, with demonstrated ability to obtain key information and resolve service problems
•Proven mathematical ability to calculate basic transactions
•Demonstrated computer skills, which includes strong knowledge of Windows
•Ability to work shifts, evenings, weekends and holidays
•Punctual, regular and consistent attendance required.
•Ability to work overtime as needed.
PREFERRED QUALIFICATIONS: (All minimum qualification plus the following)
•One (1) year previous telephone-based customer service experience
•One (1) year previous sales experience
•Ability to work overtime, as needed.
Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer.
Job Details |
Job Location |
Candidate Application |
| Employer: Comcast | Address: | Contact: |
| Job Type: Full-time | City: New Castle | |
| Experience: | State: Delaware | |
| Education: Any | Zip Code:19720 | Online: Website Link |
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