Job Listing: Senior Accounts Receivable Manager

ESSENTIAL FUNCTIONS:
The Senior Accounts Receivable Manager is also known as the Senior Manager of Operational Support.

Reporting to the Regional Controller, the Senior Manager of Operations Support (SR MOS) has two primary responsibilities: overseeing accounts receivable teams and providing sales support to their region/offices. With regard to overseeing A/R teams, the SR MOS is responsible for providing and ensuring that their teams provide the highest level of customer service, to external customers as well as corporate and field office employees. The SR MOS is a driving force in the management and collection of customer accounts. In addition, the SR MOS is responsible for the day to day leadership and development of their Managers of Operational Support (MOS’,.) The SR MOS also acts as an escalation point for the MOS’, office and account issues. Qualities include: Building team and customer relationships, developing MOS’, conflict management, professionalism, the ability to employ the TEKsystems communication model as appropriate, and the ability to adapt to changes in the workplace.
The other responsibility of a SR MOS is sales support. This mainly consists of fielding calls from their sales people and recruiters that have general business questions and negotiating client services agreements. This requires excellent communication and negotiating skills as the SR MOS will often be dealing with high level individuals at the client. The ability to multi-task is critical in this role as many short-term projects are funneled down to the SR MOS.

Essential Functions of the Senior Manager of Operation Support:
Main point of contact for sales people in the region. Will field calls for most general business issues.
Review and negotiate client agreements
Create customer addendums for client contracts
Responsible for the leadership and professional development of their Managers of Operational Support (MOS’,) including providing daily feedback and quarterly performance evaluations
Escalation point and support liaison for MOS’, field office(s), and customer related issues
Responsible for ensuring MOS’ and their teams achieve their A/R goals
Responsible for the development and implementation of new processes and procedures for effective and efficient team operations
Act as a liaison between the regional teams and the Regional Controller

REQUIREMENTS:
Must have BA / BS degree in Business Administration, Management, Accounting, Finance or Economics
Must have managed managers
Must have contract negotiation experience

Ability to provide a team oriented environment that is fair, open, honest, humble, competitive
Ability to hold team members accountable
Ability to develop a thorough knowledge of business policies and account management practices
Strong leadership, communication and problem solving skills
Strong work ethic
Ability to negotiate with senior level client contacts (legal department, contracts department, procurement, finance, etc.)
Ability to evaluate and balance team and individual workload through effective time management, prioritization and organizational skills
Ability to coach, train and develop managers
Ability to assess team performance and identify areas of improvement

All corporate positions within TEKsystems are provided but not limited to the following benefits:

SARS (i.e. company share options)
Medical
Dental
VisionReimbursement
401K
Tuition reimbursement

Required Skills for Senior Accounts Receivable Manager Job:

About TEKsystems Corporate:

People. Service. Performance. These values are the foundation of the culture at Allegis Group and our family of companies. Become part of a company that cherishes its people. We offer an excellent salary and benefits package...and a place where you can grow and excel. Allegis Group and its subsidiaries are equal opportunity employers.