Job Listing: Field Sales Executive – Consumer Solutions Consultant
Increase video, high-speed internet, and voice services penetration in assigned Sweep Areas through door-to-door sales to current, new and former Comcast residential customers. Consult with customers and prospects to promote the breadth of Comcast products and services within the assigned area. Learn customers’ short term and long-term needs and recommend products and service applications to meet those needs. This position will require excellence in consultative selling to develop customer understanding of the benefits of Comcast products and services as compared to competition.
Major Duties:
• Demonstrate strong understanding and enthusiasm around technology, especially around Comcast products and services, promoting and selling offerings to residential customers in designated territory.
• Effectively communicate to and develop rapport with customers. Evaluate customer’s potential product needs and make appropriate recommendations.
• Increase customer understanding of Comcast products and pricing models, as well as competitive advantage over satellite or other competitors.
• Consistently meet and exceed sales goals within the guidelines established by local market.
• Independently establish and organize daily sales initiatives.
• Generate business through acquisition and upgrade sales to addresses within the Assigned Sweep area.
• Implement effective sales closing techniques to ensure product installation goal is achieved.
• Complete associated paperwork following each customer contact in a timely manner to ensure all details of transaction are completed according to approved and standardized procedures. Report all sales and service activities such as identification of unauthorized, competitive addresses and data base discrepancies.
• Bring a “Think Customer First” perspective each and every day
• Immediately escalate customer issues and concerns as well as handle post-installation follow-up.
• Demonstrate professional conduct and appearance.
• Punctual, regular and consistent attendance for daily check-in and assigned trainings and meetings.
Required Skills
SUMMARY:
Representatives will be responsible for acquiring new and upgrading current customers to our new digital and 2-way modem services.
JOB FUNCTIONS:
Acquire new and upgrade current subscribers by conducting door-to-door canvassing, appointments, or referral solicitation through direct contact in assigned areas.
Prepare and execute customer sales application, set installation date, collect and remit any revenues from customers as required.
Understand and effectively communicate the knowledge of all products, services, programming, pricing, packaging and line-ups offered through Direct Sales.
Participate in company sponsored events held at various fairs, festivals or other community or industry related events.
Other duties as assigned.QUALIFICATIONS:
Previous cable TV sales experience preferred. Two to three years outside sales experience required or equivalent sales experience.
Demonstrate the ability to work independently and be self motivated.
Must have valid drivers license, reliable transportation and adequate automobile insurance coverage.
Strong verbal and written communication skills.
Job Details |
Job Location |
Candidate Application |
| Employer: Comcast | Address: | Contact: |
| Job Type: Full-time | City: Somerset | |
| Experience: | State: New Jersey | |
| Education: Any | Zip Code:08873 | Online: Website Link |
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