1) Straight desktop support specialists, especially hardware-related, are not very desirable.
2) First and foremost, the techs should be internet and network connectivity specialists. Solid understanding of common network architecture is important: switches, routers, hubs, firewalls, WAN, LAN, wireless, anti-virus, DHCP, etc.
3) The majority of the troubleshooting has to do with browsers; techs should possess a solid grasp of browser technologies, specifically in the direction of web apps.
4) The other stuff represents the usual suspects: sensitivity to customer concerns (they’ll be dealing with nervous teachers); ability to play nice with others within our group; no know-it-all IT types, ability to prioritize and multi-task.
5) Experience with Mac OS a bonus.
6) Background checks on candidates.
People. Service. Performance. These values are the foundation of the culture at Allegis Group and our family of companies. Become part of a company that cherishes its people. We offer an excellent salary and benefits package...and a place where you can grow and excel. Allegis Group and its subsidiaries are equal opportunity employers.
Job Details |
Job Location |
Candidate Application |
| Employer: Allegis Group Corporate | Address: #54 I Main Road | Contact: Sheetal Dand |
| Job Type: Full-time | City: Dover | |
| Experience:Any | State: New Hampshire | E-mail: sdand@teksystems.com |
| Education: Any | Zip Code:03820 | Online: Website Link |
Rate: Based on experience.
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