Job Listing: CUSTOMER SERVICE/ACCOUNTS MANAGER

Our client is in need of a Customer Service & Accounts Manager.

Job Description:
The Customer Service & Accounts Manager is the single point of contact for Aseptic Customers, project manager for new customers/ new products/ new material development, manages sales pipeline for multiple business units, performs marketing support and various administrative duties supporting the Chief Operating Officer and Director of Sales and Marketing. This high profile position demands excellent customer service and communication skills, and exacting attention to detail.

Job Responsibilities and Duties:
*Follows up on all customer inquires and sales opportunities.
*Makes cold calls on new customer business opportunities, making contact with companies in potential & future markets for branded and private label business.
*Manages projects and customer relationships necessary to aid in business development, business growth, & customer satisfaction.
*Coordinates and plans customer visits.
*Tracks and escalates customer issues as needed.
*Assists accounts receivable as needed to maintain accounts receivable in current status
*Creates and maintains reports, sales presentations, among other items.
*Completes & tracks paperwork, such as annual FPA membership, customer audit requests, among other items.
*Leads/ assists in the development of process improvements.
*Coordinates and supports marketing efforts- websites, brochures, sales packet info, videos, among other items.

JOB REQUIREMENTS:
*PM Cert. preferred ( or experience equivalent)
*5+ years verifiable experience in project management
*3+ years experience in customer facing account management roles. Must be results oriented, with the necessary imagination in accomplish the extraordinary
*Superior oral and written communication skills
*Microsoft Suites skilled, strong Excel skills desired


For Immediate Consideration Contact:
Meagan Mote
mmote@aerotek.com
209-241-5432

Required Skills for CUSTOMER SERVICE/ACCOUNTS MANAGER Job:

About Aerotek CE:

Join Aerotek CESM, one of the leading providers of engineering and engineering support professionals in North America. Due to our growth, we're constantly on the lookout for qualified professionals to place in contract, contract-to-hire, and permanent placement positions across a number of different industries. We know it's more than just your day-to-day responsibilities that can make or break a job. It's the support you get. That's the reason Aerotek CE offers a variety of benefits including medical, dental, optical, 401k, and many more. Don't put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek CE team! Allegis Group and its subsidiaries are equal opportunity employers.