Job Listing: Service Engineer

This is a 6 month temp to hire opportunity, please only submit your resume if you have a stable job history.

The Service Engineer schedules and performs on-site installation, servicing, and repair of the company’s products, which consist of complex optical-based electro-mechanical instrumentation used in cell-based life science applications.

Works with other departments to troubleshoot system issues and develop new tools to diagnose and resolve issues quickly.

Works with Technical Service Specialist to support customers in biological applications of the products.

Primary Duties and Responsibilities

• Install, upgrade, and maintain instrument systems

• Align optical and mechanical systems used for imaging and laser-based manipulations.

• Troubleshoot and repair system problems

• Submit service and problem/troubleshooting reports

• Maintain service database & spare parts inventory

• Work with multi-disciplinary development teams to characterize and validate new products

• Develop and revise SOPs and Service Manuals

• Train Service Personnel covering overseas territories

• Take ownership of issues to satisfy customers by providing assistance and effective problem resolution

• Provide instrumentation support for Technical Service Specialist

• Provide a high level of service to customers, ensuring that installed systems meet or exceed specifications and minimize instrument down time

• Investigate complaints, provide scheduled maintenance and assist customer training

• Work with business development to identify potential customers and/or collaborators
Looking for stability, career growth, and an opportunity to work with a worldwide synergetic company? Volt Technical Services Group is a FORTUNE 1000 company founded in 1950 with currently over $2 billion in annual sales. With over 350 offices nationwide, VOLT is one of the world's leading Technical Service consulting firms and is a recognized leader in the IT and Engineering arena. Surely this should be worth pursuing! Volt offers a comprehensive benefits package including 401k, direct deposit, your choice of two Medical Insurance plans, paid holidays, referral bonuses and a flexible dependent care spending account. Thank you for choosing Volt Technical Services Group.

Required Skills

• BS in Electrical/Electronics Engineering, Mechanical Engineering, related degree with experience in the life sciences instrumentation industry

• Minimum of 3 years of field experience in the installation and servicing of life science research instrumentation involving optical and opto-mechanical elements

• Demonstrated experience with excellent customer interaction skills

• Must be highly motivated and have strong problem solving ability
• Must have excellent verbal and written communications skills

• Computer experience and literacy is a must

• Must be able to work independently when in the field

• Strong interest and passion in serving customers

Preferred Job Qualifications/Experience

• Experience with troubleshooting of optical systems and alignment of optical systems.

• Experience with motion control systems, linear actuators, and galvanometers.

• Experience with lasers, alignment of laser systems and troubleshooting of lasers a plus.

Date Posted: August 19, 2008

Job Details

Job Location

Candidate Application
Employer: Volt Staffing Address: Contact:
Job Type: Full-time City: San Diego Phone: 858-279-5801
Experience: State: California
Education: Any Zip Code:92126 Online: Website Link

Salary and Benefits

DOE

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