The Major Focus of this Position:
Coordinate communications, marketing/project activities, order implementation, documentation, and resolution of technical and non-technical problems between customers and this company in the commercial nuclear industry. Assure that customer needs are met in a manner consistent with their strategic and financial objectives.
Required Skills:
Facilitate project technical activities from order implementation phase to project completion for assigned customers.
Assist project managers in customer organizations and other management personnel in direction and coordination of project office activities.
Develop and maintain effective working relationships with customer personnel, up to and including first level management, and understand assigned customers' internal organizations. Serve as the liaison between assigned customers and company personnel to ensure that there is an understanding of customer objectives and expectations.
Develop and maintain working knowledge of business unit products/services, industry codes and standards, and government regulations. Assist in development and implementation of marketing strategies and plans to promote products and services.
Understand and analyze technical problems and assist customers with resolving technical issues (for example, in engineering, licensing, and QA areas). Work within the company to solve problems to customer's satisfaction, matching relevant Westinghouse products/services to customer needs. Be proactive in anticipating customer needs and expectations.
Resolve routine financial issues with customers such as invoicing, suspense, and the additional funding required for expanded work scope and non-routine issues such as warranty, deficiency, and cost/schedule conflicts. Assure issues are promptly resolved internally by participating in implementation of resolutions, recognizing significant issues, and submitting recommended actions to management.
Display initiative in resolving day-to-day emergency problems that may arise between customers and various internal groups; respond to identified problems, gather facts, develop solutions, and review recommended solutions with project managers of assigned customer organizations for action.
Research and understand customer funding, budgets, and critical needs to contribute to strategic planning and provide marketing direction to respective field sales personnel. Develop routine proposals and participate in contract negotiations. Communicate customer requirements to product lines.
Perform activities necessary for order acceptance, implementation, invoicing, and closeout. Assist in coordination of product line resources to assure customer satisfaction.
Develop customer meetings agendas and presentations, both at headquarters and customer sites.
Experience Requirements:
Typically 10+ years in product line/marketing or projects organizations
Travel Requirements:
Candidate may be required to travel to domestic and international sites.
Education Requirements:
Bachelors Degree in Engineering or Science.
If you or someone you know would be an outstanding candidate for this world-class opportunity, send us your resume (preferably in MS Word) describing your skills, experience and motivations. For other exceptional opportunities like this, don't forget to check us out at www.jobs.volt.com
Volt Professional Search is an equal opportunity employer and is proud to maintain a drug-free work environment.
Volt Professional Search - "Our job is your career"
Job Details |
Job Location |
Candidate Application |
| Employer: Volt Staffing | Address: | Contact: |
| Job Type: Full-time | City: Pittsburgh | Phone: 216-737-0500 |
| Experience: | State: Pennsylvania | |
| Education: Bachelors Degree | Zip Code:15237 | Online: Website Link |
DOE
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