Job Listing: Support Center Analyst

Teksystems is currently looking to hire a Desktop/Systems Admin

Role Definition:

The individual assigned to this effort will assist in providing computer software support that will include: Administration of WSUS 3.0 for approximately 3500 Windows desktop computers; Creation and administration of Windows image files for 2000, XP and Vista on multiple desktop hardware platforms; Testing, Installation, troubleshooting and administration of desktop applications. Primary tools used for Imaging and application installation will be Ghost Solution Suite 2.0, ImageX, WinPE and Microsoft System Center Configuration Manager 2007. Incident management will be via Numara Track-It! 8.5. Some field support and testing will be included as needed. Documentation of procedures and processes will be included. Managing Windows desktop security and patching or other applications as deemed necessary will be under the direction of the IT Management.

Tasks related to equipment set up may include:

-Administration of WSUS 3.0 including approving and filtering of hot fixes and service packs.
-Creation of Windows image files (2000 Professional & XP Professional)
-Use of Windows Sysprep tool, Symantec Ghost Solution Suite 2.0
-PC hardware troubleshooting experience
-Installation of desktop hardware and software
-Completion of service requests that may include movement of hardware, coordination and scheduling of the move request with the Customer/Program Point of Contact.
-Installing additional software as requested by customer.
-Configuring and testing new IT hardware, applications and software settings
-Customer support.
-Problem resolution, including equipment configuration, installation of hardware or software, and client LAN issues.
-Configuring, packaging and managing desktop applications
-Service Pack and Hotfix packaging, installation and management
-Remote Windows administration and configuration

This is going to be a 1 year plus contract with normal business hours M - F.

Required Skills for Support Center Analyst Job:

About TEKsystems:

Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V