Job Listing: Technical Support Engineer-Kernel

Job Description:
Provide telephone based support to the clients internal/external customers. Login to live transfer shift as scheduled and effectively manage your time to be available to take internal/external customer calls. Actively review your open cases and drive towards timely resolution. Follow up with customers when promised/scheduled. Work toward a "Work In Progress" (queue) no larger than 15 cases. Escalate calls in a timely manner to the appropriate level that include accurate and complete information. Follow through on commitments, including assignments, meeting attendance and other tasks as assigned.

Must Haves:
Solaris OS internals, C programming language and sparc assembly language. Ability to read and diagnose core files.

Preferred Experience:
Solaris 10 System Administration Certification. Strong communication and customer management skills. Excellent interpersonal and leadership skills and ability to work as an effective team member. The ability to act in a team lead capacity and provide training and guidance to other Technical Support Engineers.

Marginal Functions:
Knowledge of Sun sparc, x86 and storage products.



Required Skills for Technical Support Engineer-Kernel Job:

  • SOLARIS ADMINISTRATION
  • UNIX
  • C PROGRAMMING

    • About TEKsystems:

    Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V

    Required Skills

    Date Posted: August 29, 2008

    Job Details

    Job Location

    Candidate Application
    Employer: TEKsystems Address: 111 Speen Street Contact: Kelli Anne Halcisak
    Job Type: Full-time City: Nashua
    Experience:Any State: New Hampshire E-mail: khalcisa@teksystems.com
    Education: Any Zip Code:03060 Online: Website Link

    Salary and Benefits

    Rate: $46 per Hour

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