Job Listing: Operations Manager

Position Purpose:
Responsible for the supervision of the day-to-day IS operations processes and staff of computer operators, which includes the coordination, delegation, planning and scheduling of operations tasks and user request. Also responsible for implementing operations procedures and techniques to improve efficiency of processes, overall problems and policies.

Knowledge/Experience:
Associates degree or equivalent in computer science or related field. At least 2-4 years of experience in computer operations, data center operations or related field. Microsoft Office skills. Lead or supervisory experience preferred.

Competencies:
Manager: Integrity, Flexibility, Communication, Critical Thinking, Building a Successful Team, Decision Making, Planning and Organizing, Building Strategic Working Relationships, Technical and Professional Knowledge

Position Responsibilities:

- Managing the day-to-day IS operations processes for completion; follow up on any outstanding issues or problems.
- Working with analysts and programmers in adapting and testing programs and procedures to adhere to our standard operating procedures.
- May work outside of normal working hours and/or on a rotating shift basis as needed.
- Serve as the liaison between IS operations and the health plans in the resolution of day-to-day administrative and operational issues.
- Ensure adequate security and control of the operations area; control the distribution of sensitive information.
- Reviewing quality of services provided; report weekly statistics in graphical form.

Required Skills for Operations Manager Job:

About TEKsystems:

Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V