Job Listing: Remedy Developer

Position Description: The Remedy Developer/Engineer will be responsible for developing, documenting, and maintaining both standard ITSM systems and government developed custom applications in an Air Force environment. The application development is for an enterprise environment and will be implemented using high availability and fault-tolerant methods. The developer will be responsible for managing a small team of engineers to develop the applications as well as the environment to ensure a highly available system is available to the Air Force customer. The candidate selected will be part of a technical engineering team designing, configuration, testing and implementation I-NOSC Situational Awareness System. This is a traveling position that will require the person to be away from home for extended periods of time up to 2 months without returning home. Requires Bachelor's of Science degree in related field (Computer Science, Math or Engineering), and seven to nine years experience. Military experience a plus. Performs a variety of moderate complex software and /or hardware engineering activities of an analysis, design, or test nature. As an emerging expert, evaluates, designs, documents, installs, implements, tests, performs problem isolation and resolution, monitors, tunes, and sets standards. Maintains a complex range of computer network components and systems. Performs these functions across a wide range of network facilities to include: physical media, protocol stacks, hubs, routers, bridges, gateways, digital servers, line drivers, telecommunications transport facilities, NCP (related software/hardware) and network management components. Provides client consulting and training on the interfacing and use of the network facilities. Plans and coordinates major computer network initiatives. Researches, evaluates, and recommends new computer network equipment and technologies. Utilizes monitoring, performance analysis, network management, software and hardware equipment to trouble shoot and isolate problems, gauge network performance, and trace data and protocol activity. Devises solutions to complex operational problems within the capacity and operational limitations of installed equipment. Develops and executes contingency plans for network software and hardware failures including isolated and major outages. Provides internal consulting, technical guidance, information and support to application developers, computer operations, workstation support, company management and departmental clients.

Position Requirements: This position will require the Remedy developer to have extensive knowledge of the BMC/Remedy Action Request System as well as the ITSM suite of applications. In addition to a standard Remedy skill-set, it will be very valuable for the applicant to have additional knowledge and experience with complex Microsoft SQL Development environments as well as scripting and web development skills. Of additional value would be experience working with the Air Force, and specifically CITS Remedy applications such as eTANG, and TTS. The successful applicant will have the following skill sets:
Knowledge and experience with:
Experience developing and implementing applications using BMC/Remedy Action Request System (ARS) versions 7.x and lower
Experience implementing and configuring ITSM applications (Incident Management, Problem Management, CMDB, Service Level Management, Asset Management)
Hard Skills:
Experience developing and maintaining custom applications using ARS
Experience with integrating web AR Systems with external data sources for population of data and auto-ticketing
Experience working with Air Force agencies and applications with a specific emphasis on CITS systems (eTANG, eTANG +, or TTS)
Experience with Microsoft SQL Server versions 2000 and 2005 (Includes Transact SQL and DTS implementation)
Experience with Web technologies with a specific requirement for the implementation and management of Mid-Tier and web based reporting technologies related to Remedy.
Scripting Technologies/Languages: VBScript, CScript, JavaScript
Implementation of Remedy server technologies in a high availability scalable environment (Specifically Server Grouping)
Windows integration with SAN technologies
Must be able to lead and work as part of a team
Must be a good communicator: Verbal, and written in the form of new documentation
Additional Requirements include:
Position requires a Bachelor of Science in a computer related field with 7 years of related experience.
Position requires a DoD Secret security clearance.

The following additional skills would be of added value:
Knowledge and experience with:
Experience with BMC/Remedy Mid-Tier
ITIL best practices
Knowledge and/or experience working in an Air Force IT Environment
Verbal communication
Written communication
Documentation development
Project Management

Required Skills for Remedy Developer Job:

About TEKsystems:

Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V