Job Listing: Client Service Manager

Our Client, a leading financial services provider is currently hiring in the Group Health Department,

Client Services Manager,
Responsible for overall client satisfaction of Group Health customers.

Act as a subject matter expert and single point of contact. Provide key customer support including, but not limited to client set up, client questions and concerns related to benefits, eligibility, claims, renewal activity, quoting additional lines of coverage and calculation of employee deduction amounts for Group Health coverage.

Investigate, research, analyze and resolve complex issues and advise clients based on extensive group health insurance product knowledge.

Develop and maintain effective communication to ensure satisfaction and world class service. Conduct Welcome and scheduled Service calls.

Gain an understanding of the clients business and insurance needs.
Conduct comprehensive review of client policies at renewal and make recommendations on alternative solutions. Achieve and maintain agreed upon levels of business retention.
Follow up on carrier past due notices.

Work with Regional Insurance Executive to achieve team retention goals.

Qualifications:
2-5 years minimum experience in the Group Health Insurance Industry - Customer Service related
Broker/Agency experience preferred, Carrier and General Agent experience acceptable.

Current Life/Health License in either California, Florida or New Jersey


Required Skills for Client Service Manager Job:

  • LIFE/HEALTH LISCENSE

    • About Aerotek Professional Services:

    Join Aerotek Professional Services. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers.

    Required Skills

    Date Posted: October 2, 2008

    Job Details

    Job Location

    Candidate Application
    Employer: Aerotek Professional Services Address: 600 Parsippany Road Contact: Michael Cook
    Job Type: Full-time City: Florham Park
    Experience:Any State: New Jersey E-mail: miccook@aerotek.com
    Education: Any Zip Code:07932 Online: Website Link

    Salary and Benefits

    Rate: $21 to $24 per Hour

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