Job Listing: CSR/Helpdesk

Our client is looking for a customer service representative with a background in helpdesk/technical support. The hours for this position are Monday - Friday 8:00 - 5:00.

On a day to day basis this person will be taking orders and entering orders in the Mac Tools system. They will also assist with resetting passwords, mapping new printers and low level technical inquiries. They will spend 2/3 of their time answering customer inquiries and another 1/3 assisting the distributors with order entry, order status and system connection. Anything too technical will go to their technical support line.

To be qualified for this position candidates must have tenure at each of their positions as well as call center experience. A background in technical support is also a must.

Required Skills for CSR/Helpdesk Job:

  • INBOUND CUSTOMER SERVICE
  • TECHNICAL SUPPORT EXPERIENCE

    • About Aerotek Professional Services:

    Join Aerotek Professional Services. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers.

    Required Skills

    Date Posted: October 3, 2008

    Job Details

    Job Location

    Candidate Application
    Employer: Aerotek Professional Services Address: 425 Metro Place North Contact: Kelly Dooner
    Job Type: Full-time City: Westerville
    Experience:Any State: Ohio E-mail: kdooner@aerotek.com
    Education: Any Zip Code:43081 Online: Website Link

    Salary and Benefits

    Rate: $15 per Hour

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