Boston, MA Av Technician Jobs - RSS Feed

AV Helpdesk Technician

Sat, 27 Sep 2008 22:57:36 +5000

Under the direction of the Manager of Technical Services, the Helpdesk Technician is responsible for the overall management and support of all service tickets. The Helpdesk Technician is responsible for receiving, documenting, and managing all AV service requests from the clients and internal staff from the initial support request to the close of the service ticket. Responsibilities include, but are not limited to the following:

- Creating service tickets for reported issues from custome...

Helpdesk Technician - Customer Service

Fri, 03 Oct 2008 02:14:23 +5000

Our client, a leading provider of office attire, has an immediate opening for a Helpdesk Customer Support Rep in their Wilmington facility.

Qualified candidates will be responsible for handling inbound calls regarding service requests, coordinating service calls as well as follow up calls to customers and internal parties.

Job Responsibilities:
-Overall management and support of all service tickets
-Receiving, documenting, and managing all AV service requests from both client...

Customer Support

Thu, 16 Oct 2008 05:54:04 +5000

Our client, a manufacturing company, is looking for a Helpdesk Technician. This person will be responsible for receiving, documenting, and managing all AV service requests from both clients and internal staff from the initial support request to the close of the service ticket.

On a day to day basis, this person will Creating service tickets for reported issues from customers and inside staff, Making sure that all SLA s are met as per our service contracts with our clients, Professiona...