Customer Relationship Management Jobs - RSS Feed

Customer Support Representative

Fri, 12 Sep 2008 12:20:07 +5000

We at Volt have an incredible opportunity...

If you have a basic knowledge of the Apple iPod and are good dealing with people, this job is for you!

This position will be a contract position for 6 months, working full-time hours, in a call center. The candidate for this position will receive incoming calls and will then help problem solve issues with the customer in dealing with the Apple iPod.

The candidate must be willing to work flexible day shifts, as well ...

iPod Technical Customer Support

Fri, 22 Aug 2008 20:24:47 +5000

Are you the type of person who is always helping your friends figure out their new iPod or latest gadget? If so, then this is the position for you!

Apple is coming to the valley and has partnered exclusively with Volt Technical Resources to assist them with their hiring needs. This state of the art call center will be located in Chandler - GREAT for those not wanting a long commute!

As an iPod Technical Customer Support agent, you will:

Analyze customer's...

Systems / CRM Administrator - MS CRM, SQL

Thu, 25 Sep 2008 20:03:51 +5000

Systems / CRM Administrator Microsoft CRM, SQL or Standard Report Writing Tools Contract to Hire Position
The Systems/CRM Administrator is responsible for the service level management, administration and on-going improvements to enterprise level Customer Relationship Management (CRM) systems. This includes testing, installing, upgrading, configuring and patching CRM systems, preferably MS CRM.
The Administrator will plan and coordinate change management of processes, work as part o...

Dir. of Relationship Management

Wed, 23 Jul 2008 01:58:17 +5000

Volt Services Group is currently recruiting a Director of Relationship Management for a proven industry leader. The ideal candidate will have a proven track record of developing and implementing successful business partnerships along with creating and driving productive teams in a matrix environment.

Responsibilities of the Director of Relationship Management include: Provides ownership of the Operational Support relationships with multiple internal departments; Directs a team of...

Customer Support Agent

Fri, 05 Sep 2008 09:13:10 +5000

If you are looking for an opportunity to work with great products & services, have direct contact with a broad base of customers and provide world-class support while you re at it then this Support Agent position is for you!

Agent Overview:
The iPhone call center representative is responsible for answering incoming phone calls from customers and partners.
Call Center Representative Duties:

Analyze customer s problem and drive to call resolution. Diagnose and pr...

Customer Relationship Manager

Sat, 06 Sep 2008 06:42:15 +5000

The Customer Relationship Manager will be responsible for Client Relationship development, New Business Development, Team Development, and Project Management in order to meet current and future business needs.
This position will support the sales structure and the delivery of new sales across the USA, Canada, and South America, ensuring the delivery of world class customer service. The Customer Relationship Manager is responsible for the effective management and development of the customer ...

Call Center Representative

Sat, 02 Aug 2008 15:43:46 +5000

The call center representative is responsible for answering incoming phone calls from customers and partners. Call Center Representative Duties: Analyze customer's problem and drive to call resolution. Diagnose and provide a path to resolving inquiries related to all aspects of the device, including hardware, software, networking and interactions with the host computer OS and applications. Accurately log all interactions in the customer relationship management system. Achieve call center metr...

Call Center Representative

Sat, 02 Aug 2008 15:51:26 +5000

Analyze customer's problem and drive to call resolution.
Diagnose and provide a path to resolving inquiries related to all aspects of the product, including hardware, software, networking and interactions with the host computer OS and applications.
Accurately log all interactions in the customer relationship management system.
Achieve call center metrics including average handle time, schedule adherence and accuracy.
Recognize and adjust approach to all levels of customer's...

Technical

Thu, 07 Aug 2008 15:30:26 +5000

OVER 500 OPENINGS - GREAT OPPORTUNITY

We are looking for experienced Technical Call Center Agents for a GREAT opportunity with Apple Computer in Addison! They are opening up a large call center and need your help!
3 to 5 month contract - possible extension!

Agents will have at least 1 year technical call center experience and be responsible for the following duties on a day to day basis:

iPhone Representative Overview:
The iPhone call center represent...

Technical

Sun, 10 Aug 2008 06:18:28 +5000

Contract opportunity for a Technical Call Center in Chandler. Competitive compensation! Technical Support Representative is responsible for answering incoming phone calls from customers and partners.

Call Center Representative Duties:

Analyze customer's problem and drive to call resolution.
Diagnose and provide a path to resolving inquiries related to all aspects of the electronic device, including hardware, software, networking and interactions with the host comput...

Technical Support Agents($15.00 an hour)

Mon, 28 Jul 2008 01:21:26 +5000

Apple Computer Corporation is opening a 1000 + seat call center in Addison Texas for the holiday season and is aggressively seeking high energy, technology driven Customer Support Professionals.

Call Center Representative Duties:

Analyze customer's problem and drive to call resolution.
Diagnose and provide a path to resolving inquiries related to all aspects of Apple's iPhone device, including hardware, software, networking and interactions with the host computer OS ...

Customer Service Representative

Mon, 14 Jul 2008 07:49:24 +5000

- Interact with users to resolve customer service inquiries over the phone, voicemail, and email. Effectively documents results of these interactions in the CSD s Customer Relationship Management tool
- Respond to customer requests/issues and resolve them accurately, thoroughly, and completely within the required performance metric timeframe
- Provide assistance in vendor related transactional activities, including:
- Vendor inactivation's
- Responsible for keeping abreast of sys...

Technical Project Manager

Sat, 02 Aug 2008 15:42:38 +5000

*This position is for a rising star that is eager to play an integral role in technical project management, operations processes, and resource planning for the Technical Operations team responsible for many shared platforms including Guest Registration, Advertising Systems and Email Systems.

*This position will coordinate, track and manage tasks for technical projects for the Systems Engineering Platform Services team. Primary responsibilities include being the point of contact f...

Appointment Setting

Tue, 05 Aug 2008 14:37:42 +5000

We are looking for an ambitious, friendly, organized individual. Earning Potential: $10/Hour & Commissions will be negotiated. Description: Out Bound cold calling setting appointments for an Internet Marketing Consultant to meet with Local Small Business Owners who are interested in gaining new business from Internet Marketing. - Services: Web Design, Search Engine Marketing Services. ...

Programmer/Analyst

Wed, 03 Sep 2008 16:52:05 +5000

An exciting opportunity to work with the IT Performance Program team as the lead IT Programmer. This person will be responsible for all technical aspects of evaluating alternatives, designing and implementing a web-based knowledge management system to store a wide variety of data elements, both textual and binary. The core elements will be: data collection, storage, management, and reporting.
This solution will be based on commercial off-the-shelf software, custom software development, or...

IT Project Manager

Thu, 25 Sep 2008 20:19:11 +5000

Our top notch Aerospace and Defense company is looking for a Project Manager. This position will act as a liaison between the IT organization and the company's business partners. They will be responsible for the communication of IT services and capabilities as well as identifying and communicating business needs. This position will be responsible for preparing cost benefit analysis, project prioritization and managing projects throughout the lifecycle process. The project manager will be respo...

Volt Now Hiring for Tech Support Agents

Tue, 02 Sep 2008 04:33:38 +5000

Description:

Are you the type of person who is always helping your friends figure out their latest gadget or computer? If so, then this is the position for you!

As an employee of Volt, you will be working at the new Apple call center in Chandler. This state of the art call center will be located in Chandler - GREAT for those not wanting a long commute!

As a Technical Customer Support agent, you will:

Analyze customer's proble...

Supervisor of Customer Care Quality

Fri, 18 Jul 2008 05:33:30 +5000

Aerotek's client in Bedford is looking for a Supervisor of Customer Care Quality to join their team. Our client is an innovative diabetes management company dedicated to providing superior treatment options and lifelong health benefits for people with diabetes. The Supervisor of Customer Care Quality reports to the Director, Customer Care Quality and is responsible for all aspects of the Program, including oversight of vendor quality measures and processes to ensure adherence to requirements out...

Inventory Management Specialist, GS-2010-13

Fri, 25 Jul 2008 21:43:16 +5000

Duty Locations 2 vacancies - Dayton Metro area, OH Wright-Patterson Air Force Base is one of the largest, most diverse and complex installations in the Air Force, encompassing approximately 11,000 civilian positions. Whether your career is in maintenance, cutting-edge research & development, or somewhere in between, Wright-Patterson Air Force Base may have the job for you. Come join our high flying team!

Soar into new heights with the Air Force! Past, present and futu...

Senior Customer Support Engineer

Tue, 23 Sep 2008 01:11:07 +5000

TEKsystems client is currently in need of (3) Senior Customer Support Engineers

Job Description:

The CSE Level 3 provides advanced technical support in a professional manner. They resolve customer issues and close customer tickets efficiently. The CSE Level 3 will support Managed Messaging Security customers. They will be responsible for ensuring that the customer relationship is managed through proactive customer communications, by providing rapid response in their assigned ...